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voonsionglum
Sep 25, 2021Copper Contributor
MS Teams version 1.4 changes?
Hi,
We have been seeing some behavior updates to out Bot, ever since our Teams version got upgraded to 1.4.
When users interact with our Bot via our Adaptive Card's Action.Submit, our code sends the Typing ActivityType, which would end up getting displayed to the user as "Bot is typing a message". Now, we see an Icon of the Bot with dots, like the following
We also see that when any Action.Submit is clicked, a Success message now appears as well.
Are these the expected changes to MS Teams? We have not made any changes to our web app code. If these are expected changes, where can we find details of the release notes and change notes? I tried to look at https://support.microsoft.com/en-us/office/what-s-new-in-microsoft-teams-d7092a6d-c896-424c-b362-a472d5f105de and was not able to find any information.
We were also notified that some users are even getting the following in their interactions with the Bot, which did not happen prior to the update.
Has anyone encountered this?
Thank You
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- jandonyada230Copper ContributorWe've experienced this as well, which was really disruptive to our customers and reflected poorly on the user experiences in MS Teams. We're monitoring this ticket closely for updates.
- Prithvi-MSFTFormer EmployeeHi voonsionglum,
We are looking into this and will get back to you - akhazanovichCopper Contributor
voonsionglum Im seeing same behavior. Specifically for Bot installed as Teams App. "There was a problem reaching this app" takes up half chat window but bot itself works without issue. Have you made any progress to finding cause?
- voonsionglumCopper Contributor
Nope, nothing yet. I did get a reply from Microsoft, saying they are looking into it
- Prithvi-MSFTFormer EmployeeHi voonsionglum,
Can you share the Teams version for which you are facing "There was a problem reaching this app" issue
- voonsionglumCopper ContributorWe have also tested our Bot via MS Teams on Microsoft Edge. The Web version is not showing the report behavior.