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ian_dev98's avatar
ian_dev98
Copper Contributor
Sep 02, 2024

MS Teams Connector pop-up not loading and more

Hi there,   I have several issues with the MS Teams Connectors at the moment:   1. Connectors configuration tab not loading in the web app. I get the message that teams seems to be offline, which...
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ian_dev98's avatar
ian_dev98
Copper Contributor
Sep 03, 2024

Prasad_Das-MSFT Ty for the update!

We are a 3rd party app and seems like the issue is not fixed for our connector. The details are:

 

app id: 428a95dd-b9be-41c6-847a-0aeea6d706d6

app name: awork

connector id: 01ea66d6-db2b-4ef5-8579-d537c7920d84

connector config url: https://app.awork.com/api/v1/accounts/msteams/connector/config.html

 

I tested it in our normal tenant with id: 03df4317-6ae9-47cf-87d8-5b5a1469763e

as well as in a E5 developer tenant with id: 16a89b03-16aa-4dab-b547-81b9f183771e

(the E5 tenant can easily be used for testing)

Prasad_Das-MSFT's avatar
Prasad_Das-MSFT
Icon for Microsoft rankMicrosoft
Sep 03, 2024

ian_dev98 , thanks, we have shared this information with engineering team. Once we get any further update, we will inform you in this thread.

  • ian_dev98's avatar
    ian_dev98
    Copper Contributor
    Oct 10, 2024

    Prasad_Das-MSFT 

    I now managed to get the connector setup working by upgrading to the latest javascript teams-sdk as I was using a 1.x version instead of the current 2.28.0. With that the connector finally is able to saved on Teams desktop app for MacOS.
    Now I am running into another problem. I am getting the webhook url for the connector from the config.
    However, when I try to POST a message to the channel, I get the following response from Microsoft (see curl attached files):
     
    Unknown Connector provider ConnectToO365Inline
     
    I checked the console and there is a request to Update the ConnectToO365Inline connector (see curl attached files). When I run the curl to send the message again with the providerId instead of theConnectToO365Inline in the webhook url, I get the response:
     
    Connector configuration not found
     
    Could you help me here as well? Is there any info I can provide to solve this? I added the 2 curls as a zip to this reply. Hope this helps. 
    • sukhadevjadhav's avatar
      sukhadevjadhav
      Copper Contributor
      Oct 25, 2024

      Hi, I am also facing same issue after configuring connector for Zabbix in MS teams.

       

      Sending failed: Unknown Connector provider ConnectToO365Inline.

       

      Can you confim if Zabbix connector is working with MSteams?

       

      • Prasad_Das-MSFT's avatar
        Prasad_Das-MSFT
        Icon for Microsoft rankMicrosoft
        Oct 28, 2024

        sukhadevjadhav , we have shared the details with engineering team. Once we have any further update, we will respond in this thread. Thanks!

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