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relkniw
Oct 22, 2024Brass Contributor
Ms Graph API: Set "Busy - In a call" does not cause new calls to be rejected
Hi everybody,
Although I set the Presence State to “Busy – InACall”, new incoming calls are not rejected.
And yes, Busy on Busy (Busy Options) is activated. So if I have a real Teams call a new incoming call is rejected.
Any idea why setting “Busy – InACall” via Graph API does not cause new calls to be rejected?
Regards
Gerd
6 Replies
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- relkniwBrass Contributor
Nivedipa-MSFT: any news regarding this topic?
- Nivedipa-MSFT
Microsoft
@relkniw - We got an input from engineering team saying that presence is just and indicator, calls are not rejected just by setting presence. Only Do-not-disturb state causes silencing of call notifications but not rejecting them.
- Nivedipa-MSFT
Microsoft
relkniw - Thanks for reporting your issue. Could you please share the API which you are using to try at our end?
- relkniwBrass ContributorNivedipa-MSFT - we are using nuget package Microsoft.Graph 5.56
- Nivedipa-MSFT
Microsoft
relkniw - We are asking about the Graph API that you are using to set the presence state to 'Busy – In a Call'. It will help us to test it on our end.