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relkniw's avatar
relkniw
Brass Contributor
Oct 22, 2024

Ms Graph API: Set "Busy - In a call" does not cause new calls to be rejected

Hi everybody,

Although I set the Presence State to “Busy – InACall”, new incoming calls are not rejected.

And yes, Busy on Busy (Busy Options) is activated. So if I have a real Teams call a new incoming call is rejected.

Any idea why setting “Busy – InACall” via Graph API does not cause new calls to be rejected?

Regards

Gerd

6 Replies

    • Nivedipa-MSFT's avatar
      Nivedipa-MSFT
      Icon for Microsoft rankMicrosoft

      @relkniw - We got an input from engineering team saying that presence is just and indicator, calls are not rejected just by setting presence. Only Do-not-disturb state causes silencing of call notifications but not rejecting them.

      • Nivedipa-MSFT's avatar
        Nivedipa-MSFT
        Icon for Microsoft rankMicrosoft
        relkniw - We are asking about the Graph API that you are using to set the presence state to 'Busy – In a Call'. It will help us to test it on our end.

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