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relkniw's avatar
relkniw
Brass Contributor
Oct 22, 2024

Ms Graph API: Set "Busy - In a call" does not cause new calls to be rejected

Hi everybody, Although I set the Presence State to “Busy – InACall”, new incoming calls are not rejected. And yes, Busy on Busy (Busy Options) is activated. So if I have a real Teams call a new inc...
MS Graph API
Nivedipa-MSFT's avatar
Nivedipa-MSFT
Icon for Microsoft rankMicrosoft
Oct 22, 2024

relkniw - Thanks for reporting your issue. Could you please share the API which you are using to try at our end?

relkniw's avatar
relkniw
Brass Contributor
Oct 24, 2024
Nivedipa-MSFT - we are using nuget package Microsoft.Graph 5.56
  • Nivedipa-MSFT's avatar
    Nivedipa-MSFT
    Icon for Microsoft rankMicrosoft
    Oct 28, 2024
    relkniw - We are asking about the Graph API that you are using to set the presence state to 'Busy – In a Call'. It will help us to test it on our end.
    • relkniw's avatar
      relkniw
      Brass Contributor
      Oct 28, 2024

      Nivedipa-MSFT : we are using following API:

      var requestBody = new SetPresencePostRequestBody
      {
      SessionId = Config.CurrentValue.ApplicationClient.Id,
      Availability = "Busy",
      Activity = "InACall",
      ExpirationDuration = XmlConvert.ToTimeSpan(Config.CurrentValue.PresenceSettings.ExpirationDuration),
      };


      await graphAppClient.Users[pUserPrincipalNameOrId].Presence
      .SetPresence
      .PostAsync(requestBody);

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