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ms-user-1's avatar
ms-user-1
Copper Contributor
Jul 18, 2024

Issues with MS Teams Connectors

Hi,
We recently started having issues adding new connectors to MS Teams channels for message posting. It was working ok few weeks ago as we were able to search for connectors and add it to the channels. Connectors can no longer be found from the lists in the attached image. We tried to access the connector developer portal at https://outlook.office.com/connectors/publish but the page is down. This has prevented us from testing some of our recent changes that we made to our integration.

Also, we are now having issues with messages getting to our MS Teams walls in production. No changes have been made recently to our production Bot connector, but it's throwing a 403 errors now when posting messages.
Kindly provide us with any details on what we need to do as it now seems our MS teams connector integration is broken and affecting our clients
  • ms-user-1 - 

    Thanks for raising your issue. We are also able to repro this in Microsoft Teams version 24187.501.2981.3768. The client version is 49/24053101421.

     


    O365 Connectors Substrate team is aware of this issue and there is an ICM raised to fix this. Once this is fixed, we will notify you in this thread.


    Thanks, 

    Prasad Das

    ------------------------------------------------------------------------------------------ 

    If the response is helpful, please click "**Mark as Best Response**" and like it. You can share your feedback via Microsoft Teams Developer Feedback link. Click here to escalate. 

     

  • dersonferneda's avatar
    dersonferneda
    Copper Contributor
    Hi, after announce the deprecating we cant create a add incoming webhook connector, after search and click add, the page flash and freeze, I try in app teams and web app without success.
    • mkha128's avatar
      mkha128
      Copper Contributor

      The announcement of deprecating connectors in Teams indicates the deprecation won't happen till 2025.  Hence, we should still be able to use connectors in Teams.  I am running into same issue.  Please, Microsoft support, help us to resolve this issue so that our daily work is not interrupted.  Thanks.

    • Prasad_Das-MSFT's avatar
      Prasad_Das-MSFT
      Icon for Microsoft rankMicrosoft

      ms-user-1 - According to latest update from engineering team, you can start using teams web to create Incoming Webhook & RSS connectors. However, the fix for Teams Desktop client is under investigation.

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