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XianYunTang's avatar
XianYunTang
Copper Contributor
Jan 06, 2026

[iOS] Custom App Icon still renders as white square

I am following up on a rendering issue where my custom app icon appears as a blank white square on the iOS client.

Current Status:

Despite following the standard guidelines, the icon fails to render on iOS (Works perfectly on Android/Desktop).

What I have tried (and failed):

  • Changed accentColor: Updated manifest from #FFFFFF to #4B6BF5 (Brand Blue) to avoid white-on-white issues.
  • Version Bump: Increased manifest version from 1.0.17 to 1.0.18 to force cache invalidation.
  • Re-installation: Completely uninstalled the app on iOS, cleared app data, and re-added it.
  • Direct Upload via Teams Admin Center: I tried uploading the app package directly through the Admin Center, but the icon still fails to render on iOS.
     
  • Commercial Marketplace: I have users who installed the app via the Commercial Marketplace, and they are also seeing a blank icon.
     
  • "Publish to Org" via Developer Portal: I also tried the "Publish to Org" feature within the Developer Center, and the result is the same.

Icon Validation:

outline.png

outline.png

       color.png: 192x192, PNG, Transparent background.

  • outline.png: 32x32, PNG, Pure white pixels only with transparent background.

Manifest Snippet:

{ "version": "1.0.18", "manifestVersion": "1.22", "id": "e4fae5da-30ea-4f90-9eae-807b2a13a127", "icons": { "outline": "outline.png", "color": "color.png" }, "accentColor": "#4B6BF5" }

Questions & Request for Assistance:

Has anyone faced a similar "blank white square" issue on iOS recently? Any suggestions would be greatly appreciated.

2 Replies

  • Hello XianYunTang, 

    We were able to reproduce the issue in the [Mobile (iOS)] Teams version [7.22.77.2025223902/1219]. We have reported this as a bug for further investigation. 

    We will keep you updated as soon as we receive further information. Thank you for bringing this to our attention! 

     

    • XianYunTang's avatar
      XianYunTang
      Copper Contributor

      Hi Sayali

      Thank you for the update. I'm glad to hear that the team was able to reproduce the issue. I look forward to the fix in a future release. Please keep me posted on the progress.

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