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grumpykiwi's avatar
grumpykiwi
Copper Contributor
Nov 30, 2022

Images Missing In Teams Admin Portal and Cant Upload new App Package

I have a custom app that I uploaded to the Teams portal via the admin portal. It deployed fine once approved, but the color and outline images do not display in the Teams Admin Portal.

Also, if I try and upload a new app package from within the Teams admin portal, it errors out.

Any ideas

microsoft teams

8 Replies

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  • Prasad_Das-MSFT's avatar
    Prasad_Das-MSFT
    Icon for Microsoft rankMicrosoft
    Dec 01, 2022

    grumpykiwi - Could you please share your app zip package (consisting of manifest JSON, color icon and outline icon) which you are uploading, so that we can try out once from our end?

    • grumpykiwi's avatar
      grumpykiwi
      Copper Contributor
      Dec 01, 2022

      Prasad_Das-MSFT 

       

      Here is the zip file generated by Visual Studio 2002 17.5 Preview 1.0

       

      {
    "$schema": "https://developer.microsoft.com/en-us/json-schemas/teams/v1.14/MicrosoftTeams.schema.json",
    "manifestVersion": "1.14",
    "isFullScreen": true,
    "version": "2.5.1",
    "id": "c38a0046-3419-419c-81d7-366da0a1afb5",
    "packageName": "com.microsoft.teams.extension",
    "developer": {
        "name": "PartnerComm, Inc.",
        "websiteUrl": "https://teamstab.partnercomm.net",
        "privacyUrl": "https://teamstab.partnercomm.net/termofuse",
        "termsOfUseUrl": "https://teamstab.partnercomm.net/privacy"
    },
    "icons": {
        "color": "color.png",
        "outline": "outline.png"
    },
    "name": {
        "short": "Status",
        "full": "Partner Employee Presence"
    },
    "description": {
        "short": "Employee Status",
        "full": "Show status of employees in Teams"
    },
    "accentColor": "#FFFFFF",
    "staticTabs": [
        {
            "entityId": "index0",
            "name": "Status",
            "contentUrl": "https://teamstab.partnercomm.net/tab",
            "websiteUrl": "https://teamstab.partnercomm.net/tab",
            "scopes": [
                "personal"
            ]
        }
    ],
    "configurableTabs": [],
    "validDomains": [
        "teamstab.partnercomm.net"
    ],
    "webApplicationInfo": {
        "id": "84a5419f-f93b-4c91-9f82-e7d32d537c2d",
        "resource": "api://teamstab.partnercomm.net/84a5419f-f93b-4c91-9f82-e7d32d537c2d"
    }
}

      This editor would not let me upload a zip file. Thanks

      • Prasad_Das-MSFT's avatar
        Prasad_Das-MSFT
        Icon for Microsoft rankMicrosoft
        Dec 01, 2022

        grumpykiwi - We tried to upload the app using the JSON and color icon provided above via Teams admin center and noticed that icons are being displayed properly.

        We checked in both MS Teams web client and desktop client (Microsoft Teams Version 1.5.00.32970).
        Could you please try logging out and check again logging in if the icons are showing? And also, what error you are getting while trying to upload new package? Make sure to delete the existing package from Teams admin center before reuploading using same id.

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