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grumpykiwi's avatar
grumpykiwi
Copper Contributor
Nov 30, 2022

Images Missing In Teams Admin Portal and Cant Upload new App Package

I have a custom app that I uploaded to the Teams portal via the admin portal. It deployed fine once approved, but the color and outline images do not display in the Teams Admin Portal. Also, if I tr...
microsoft teams
Prasad_Das-MSFT's avatar
Prasad_Das-MSFT
Icon for Microsoft rankMicrosoft
Dec 01, 2022

grumpykiwi - Could you please share your app zip package (consisting of manifest JSON, color icon and outline icon) which you are uploading, so that we can try out once from our end?

grumpykiwi's avatar
grumpykiwi
Copper Contributor
Dec 01, 2022

Prasad_Das-MSFT 

 

Here is the zip file generated by Visual Studio 2002 17.5 Preview 1.0

 

{
    "$schema": "https://developer.microsoft.com/en-us/json-schemas/teams/v1.14/MicrosoftTeams.schema.json",
    "manifestVersion": "1.14",
    "isFullScreen": true,
    "version": "2.5.1",
    "id": "c38a0046-3419-419c-81d7-366da0a1afb5",
    "packageName": "com.microsoft.teams.extension",
    "developer": {
        "name": "PartnerComm, Inc.",
        "websiteUrl": "https://teamstab.partnercomm.net",
        "privacyUrl": "https://teamstab.partnercomm.net/termofuse",
        "termsOfUseUrl": "https://teamstab.partnercomm.net/privacy"
    },
    "icons": {
        "color": "color.png",
        "outline": "outline.png"
    },
    "name": {
        "short": "Status",
        "full": "Partner Employee Presence"
    },
    "description": {
        "short": "Employee Status",
        "full": "Show status of employees in Teams"
    },
    "accentColor": "#FFFFFF",
    "staticTabs": [
        {
            "entityId": "index0",
            "name": "Status",
            "contentUrl": "https://teamstab.partnercomm.net/tab",
            "websiteUrl": "https://teamstab.partnercomm.net/tab",
            "scopes": [
                "personal"
            ]
        }
    ],
    "configurableTabs": [],
    "validDomains": [
        "teamstab.partnercomm.net"
    ],
    "webApplicationInfo": {
        "id": "84a5419f-f93b-4c91-9f82-e7d32d537c2d",
        "resource": "api://teamstab.partnercomm.net/84a5419f-f93b-4c91-9f82-e7d32d537c2d"
    }
}

This editor would not let me upload a zip file. Thanks

  • Prasad_Das-MSFT's avatar
    Prasad_Das-MSFT
    Icon for Microsoft rankMicrosoft
    Dec 01, 2022

    grumpykiwi - We tried to upload the app using the JSON and color icon provided above via Teams admin center and noticed that icons are being displayed properly.

    We checked in both MS Teams web client and desktop client (Microsoft Teams Version 1.5.00.32970).
    Could you please try logging out and check again logging in if the icons are showing? And also, what error you are getting while trying to upload new package? Make sure to delete the existing package from Teams admin center before reuploading using same id.

    • grumpykiwi's avatar
      grumpykiwi
      Copper Contributor
      Dec 01, 2022
      Once I figured out how to delete the existing app, its not obvious, I did that. I then signed into Teams Admin from a different browser, uploaded the new package and the images showed up.

      The interface is a little misleading with the New Version "Upload File" button. This is what I tried initially. It gave a very generic message about something going wrong and to try again
      • grumpykiwi's avatar
        grumpykiwi
        Copper Contributor
        Dec 03, 2022
        Related question. Is there an API yet that allows me to get/set the custom status message for one of my users?

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