Forum Discussion
Icon image set for Incoming Webhook in MS Teams is not displaying.
I have created an Incoming Webhook in Microsoft Teams to send notifications. When I configure this webhook upload an image to it and click on the save button to save it, It is not showing that icon image.
As you can see I have uploaded a sample image of type JPG and have size 44 KB. When I click on the save button and send a notification to this webhook uploaded image is not displaying. Look at the image below.
The icon is missing. Can anyone have a solution to this?
Note: This issue is observed on both Microsoft Teams Version 1.6.00.22378 (64-bit) (Old version) and Version 23217.806.2340.1703. (New version) Which was last updated on 9/18/2023.
Thanks.
Hi Prasad_Das-MSFT and benniah - Yes, I have connected with the engineering team. At the time of debugging, we created a new incoming webhook and set the icon image to it and it worked! as expected. Before the call, I updated my MS Teams applications to the latest version. So it seems that this issue is fixed in the latest version. benniah - You can try to update the latest version of MS Teams and also create a new webhook to test it.
Prasad_Das-MSFTMicrosoft
anishabhyankar - Thanks for reporting the issue. We will check this issue from our end and will update you shortly.
- Yes Prasad_Das-MSFT Sure.., Thank you for your reply.
- Prasad_Das-MSFT
anishabhyankar - We tried to repro this issue using MS Teams client (Microsoft Teams Version 1.6.00.25376) at our end and observed that the icon is getting updated properly.
Please refresh/update your MS Teams client and recheck.Thanks,
Prasad Das
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- Hi Prasad_Das-MSFT, Have you tried this on new Microsoft Teams version?
- Prasad_Das-MSFT
anishabhyankar - This was my latest updated version
