How To Trigger App Reinstallation

Hello @aellington, you can Implement robust error handling and retry mechanisms in your bot's code. If a write operation to the ConversationReferenceStore fails, the bot should retry the operation a few times before giving up.
When issuing a Bot Builder SDK operation, handle Microsoft.Rest.HttpOperationException and check for the status code. If you receive an HTTP 429 Too Many Requests error, perform a retry of the operation with an exponential backoff. This ensures that multiple requests don't introduce collisions on retries.

 Use the transient fault handling application block to detect transient exceptions. For example, you can create a class that implements ITransientErrorDetectionStrategy and checks for specific error codes like 429.

Document Link-Rate limiting for bots - Teams | Microsoft Learn

Here is an example of how you can implement error handling and retries in C#:

public class BotSdkTransientExceptionDetectionStrategy : ITransientErrorDetectionStrategy
{
    // List of error codes to retry on
    List<int> transientErrorStatusCodes = new List<int>() { 429 };

    public bool IsTransient(Exception ex)
    {
        if (ex.Message.Contains("429")) return true;
        HttpResponseMessageWrapper? response = null;
        if (ex is HttpOperationException httpOperationException)
        {
            response = httpOperationException.Response;
        }
        else if (ex is ErrorResponseException errorResponseException)
        {
            response = errorResponseException.Response;
        }
        return response != null && transientErrorStatusCodes.Contains((int)response.StatusCode);
    }
}