Forum Discussion
donkos
Sep 20, 2021Copper Contributor
Error with Teams Apps login
About 10% of our users are unable to log into our app from the Teams Windows Client. This does not occur on the Macintosh, IOS or Android. When they attempt to log in, they are presented with a...
HunaidHanfee-MSFT
Sep 21, 2021Former Employee
donkos - Is it happening with custom app or the initial login of Teams client?
- donkos425Sep 22, 2021Copper ContributorThis is happening on attempting to log into our custom app. We are using the "simple signon" code that we got from github (https://github.com/OfficeDev/microsoft-teams-sample-auth-node) It has been working for the past year; this intermittent signon problem began appearing about 2 months ago. Our app only uses tabs.
- HunaidHanfee-MSFTSep 22, 2021Former Employee
Can you check if user is having same behavior when doing Teams web client? Please check for console error. Refer this to check on Teams Desktop - Access DevTools on the desktop .
Let us know the microsoftTeams SDK version and Teams Desktop version that is installed.- donkos425Sep 22, 2021Copper Contributor
Yes, we will check to see if this happens with the web client as well. We believe this has something to do with the transition to WAM?