Forum Discussion

SergeyVishnevskiy's avatar
SergeyVishnevskiy
Copper Contributor
Jan 04, 2023

Do chat bots still work for guests via direct link?

Hi

 

This article https://learn.microsoft.com/en-us/microsoftteams/non-standard-users#guests says:

Guests can do so in their personal scope using message extensions and direct links.

 

However the following message appears when guest users open a chat in web and desktop apps:

The app is published to organization scope. It works fine on mobile but not on desktop. Does anybody knows a workaround?

Guest Access
microsoft teams
  • Prasad_Das-MSFT's avatar
    Prasad_Das-MSFT
    Icon for Microsoft rankMicrosoft
    Jan 04, 2023

    SergeyVishnevskiy - We are also able to repro the issue. Our app is published to organization scope. It works fine on mobile. However, when guest users try to open a chat in web and desktop apps, the following message appears:

    We have raised a bug for the same and engineering team is looking into it. We will inform you once we get any further update. 



    Thanks, 

    Prasad Das

    --------------------------------------------------------------------------------------------------------- 

    If the response is helpful, please click "**Mark as Best Response**" and like it. You can share your feedback via Microsoft Teams Developer Feedback link. Click here to escalate. 





     

Resources