Forum Discussion
Creating new jira cloud connector Create URL Something went wrong
Hi, I'm trying to add a Jira cloud connector on my sharepoint site, but after entering a name I just get this message:
Something went wrong.
An unexpected error occurred. Please try again.
RequestId: c3e8c01a-f3f5-2a9f-3fde-1007ad226b5c Server: AM6PR10MB2855 Date: 12/13/2023 4:49:33 PM
Any help would be great
- Hi JamMan0100, I am also facing same issue if got any solution on it please help me
Hi JamMan0100,
you can try the following steps to try to resolve your issue:
Review Permissions:
Confirm that you possess the necessary permissions to add a connector. This involves being the administrator for both: your organization's Microsoft 365 tenant and your Jira site.Authentication Details:
Ensure correct authentication details. If using Basic Authentication, verify that the provided username (usually email ID) and API token are accurate.
OAuth 2.0 is the recommended authentication method.Seek Support:
If the above steps don't resolve the problem, consider reaching out to Microsoft or Atlassian support for further assistance.
Atlassian Jira Cloud Microsoft Graph connector | Microsoft Learn
Fix error connections between Jira Cloud and Bitbucket | Atlassian Support
Please click Mark as Best Response & Like if my post helped you to solve your issue.
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Kindest regards,
Leon Pavesic
(LinkedIn)LeonPavesic In the end I just kept trying and found that despite frequent error messsages, everything was actually being set up and working.
