Can't publish app to my org

Question

I'm trying to publish my app to my org without success, don't know how to proceed.

I've tried to publish from teams and from dev.teams portal. I already did the app validation but couldn't resolve the issue.

When I'm trying to do that from Teams App I get the error: This app cannot be found.

When I'm trying to do it from https://dev.teams.microsoft.com/ I'm get the error Failed to submit this app, reviewing the request I notice the publishing request got the following response:

{
"error": {
"code": "BadRequest",
"message": "BadRequest",
"innerError": {
"code": "BadRequest",
"date": "2025-01-25T14:45:20",
"request-id": "582ba....",
"client-request-id": "582ba415...."
}
}
}

nivedipa-msft · Answer

@pedroivo_freston - Thanks for reaching out! Could you please share your app manifest to test at our end?

pedroivo_freston · Answer

Sure, here it's{&nbsp; &nbsp; "$schema": "https://developer.microsoft.com/json-schemas/teams/v1.19/MicrosoftTeams.schema.json",&nbsp; &nbsp; "manifestVersion": "1.19",&nbsp; &nbsp; "version": "1.0.8",&nbsp; &nbsp; "id": "0db9ecc6-8a73-4fec-ae9e-b6ba12d5ab2a",&nbsp; &nbsp; "developer": {&nbsp; &nbsp; &nbsp; &nbsp; "name": "Freston Analytics",&nbsp; &nbsp; &nbsp; &nbsp; "websiteUrl": "https://frestonanalytics.com/",&nbsp; &nbsp; &nbsp; &nbsp; "privacyUrl": "https://frestonanalytics.com//privacy",&nbsp; &nbsp; &nbsp; &nbsp; "termsOfUseUrl": "https://frestonanalytics.com//termsofuse"&nbsp; &nbsp; },&nbsp; &nbsp; "icons": {&nbsp; &nbsp; &nbsp; &nbsp; "color": "color.png",&nbsp; &nbsp; &nbsp; &nbsp; "outline": "outline.png"&nbsp; &nbsp; },&nbsp; &nbsp; "name": {&nbsp; &nbsp; &nbsp; &nbsp; "short": "Nexivo",&nbsp; &nbsp; &nbsp; &nbsp; "full": "Nexivo"&nbsp; &nbsp; },&nbsp; &nbsp; "description": {&nbsp; &nbsp; &nbsp; &nbsp; "short": "Manage contact creation, updates, and communication in one place.",&nbsp; &nbsp; &nbsp; &nbsp; "full": "Nexivo is an intuitive Teams app designed to enhance productivity in our contact center by enabling easy contact creation, updates, and management. This app consolidates essential contact functionalities, ensuring team members can efficiently handle client interactions directly within Teams."&nbsp; &nbsp; },&nbsp; &nbsp; "accentColor": "#FFFFFF",&nbsp; &nbsp; "staticTabs": [&nbsp; &nbsp; &nbsp; &nbsp; {&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "entityId": "index0",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "name": "Contacts",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "contentUrl": "https://ccs-agent-alpha.freston.io/contacts",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "websiteUrl": "https://ccs-agent-alpha.freston.io/contacts",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "scopes": [&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "personal",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "groupChat",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "team"&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ],&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "context": [&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "personalTab",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "privateChatTab",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "meetingChatTab",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "meetingDetailsTab",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "meetingSidePanel",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "meetingStage",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "channelTab"&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ]&nbsp; &nbsp; &nbsp; &nbsp; },&nbsp; &nbsp; &nbsp; &nbsp; {&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "entityId": "index1",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "name": "In Call",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "contentUrl": "https://ccs-agent-alpha.freston.io/in-call",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "websiteUrl": "https://ccs-agent-alpha.freston.io/in-call",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "scopes": [&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "personal",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "groupChat",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "team"&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ],&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "context": [&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "personalTab",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "privateChatTab",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "meetingChatTab",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "meetingDetailsTab",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "meetingSidePanel",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "meetingStage",&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; "channelTab"&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; ]&nbsp; &nbsp; &nbsp; &nbsp; }&nbsp; &nbsp; ],&nbsp; &nbsp; "webApplicationInfo": {&nbsp; &nbsp; &nbsp; &nbsp; "id": "8f4ea05a-8d46-4345-9773-2f0d6dcd018a",&nbsp; &nbsp; &nbsp; &nbsp; "resource": "api://ccs-agent-alpha.freston.io/8f4ea05a-8d46-4345-9773-2f0d6dcd018a"&nbsp; &nbsp; },&nbsp; &nbsp; "bots": [],&nbsp; &nbsp; "connectors": [],&nbsp; &nbsp; "composeExtensions": [],&nbsp; &nbsp; "configurableTabs": [],&nbsp; &nbsp; "permissions": [&nbsp; &nbsp; &nbsp; &nbsp; "identity",&nbsp; &nbsp; &nbsp; &nbsp; "messageTeamMembers"&nbsp; &nbsp; ],&nbsp; &nbsp; "validDomains": [&nbsp; &nbsp; &nbsp; &nbsp; "ccs-agent-alpha.freston.io",&nbsp; &nbsp; &nbsp; &nbsp; "alpha-auth.freston.io",&nbsp; &nbsp; &nbsp; &nbsp; "ccs-alpha.freston.io",&nbsp; &nbsp; &nbsp; &nbsp; "login.microsoftonline.com"&nbsp; &nbsp; ]}

nivedipa-msft · Answer

@pedroivo_freston -We have tested with your given manifest. We are able to add the app successfully via Teams app and from https://dev.teams.microsoft.com/

Could you please test this again and let us know if you are facing this issue again?

nivedipa-msft · Answer

&nbsp;Hello @pedroivo_freston -&nbsp;We have tested this and able to repro your issue. We are also getting same error.

We have raised a bug for the same. We will let you know once we get any updates on it.

pedroivo_freston · Answer

I'm able to upload it to dev.teams.microsoft.com but I`m not able to publish to my organization.&nbsp;

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Can't publish app to my org

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