Forum Discussion
Bug displaying app names in shared channels
benalderfer-expel - Could you please confirm if your issue is resolved or are you still facing the issue?
Yes, this issue is still ongoing. We just recently setup a new shared channel with a different bot and shared that channel to 2 other instances. All 3 instances are seeing the same issue where the bot's name is displayed as "Bot User - <id>", but it is showing the correct picture and displaying the correct info when you hover over the picture (see attached).
- benalderfer-expelDec 19, 2022Copper Contributor
For further context on this, I have found that it will display the bot name incorrectly upon first looking at the shared channel, but if you navigate to a non-shared channel with the bot in it, the name will display correctly. Upon returning to the shared channel, the bot name now displays correctly in the shared channel. If you then refresh the page, the bot name is broken again. My initial guess is this may be a caching bug in Teams. I can reproduce this both in the macOS desktop client and the web client.
- Prasad_Das-MSFTDec 20, 2022Microsoft
benalderfer-expel - Okay. We are still unable to repro this issue. We are checking this with engineering team and will get back to you. Thanks!
- benalderfer-expelApr 05, 2023Copper Contributor