Forum Discussion

MoezT's avatar
MoezT
Copper Contributor
Mar 04, 2022

Bots posted a new message

We are in the process of consolidating a number of different alerting systems into Teams. This requires us to interact with the incoming webhook of channels. What we're finding is that on macOS/Windo...
Chat
developer
Sayali-MSFT's avatar
Sayali-MSFT
Icon for Microsoft rankMicrosoft
Nov 09, 2023
We got the reply from engineering teams that Right now the behavior is by design that banner in desktop/website contains only the thread info, and mobile push notification contains summary as well. These behaviors are consistent crossing different scenarios including incoming webhook, mention, channel and so forth.

 
So if you are looking for the behavior consistency for banner, it should be an intake of desktop notification team.

Could you please help by suggesting this feature on - Microsoft Teams · Community 
  • MoezT's avatar
    MoezT
    Copper Contributor
    Nov 09, 2023

    A year and a half just to say "It's not our issue, talk to someone else". Shame on you, Microsoft. Sayali-MSFT 

  • RigidDesign's avatar
    RigidDesign
    Copper Contributor
    Nov 09, 2023

    There is ABSOLUTELY no chance that it is ignoring the summary line being set and it setting it to...

    Bots posted a new message

    ...is by design. Absolutely not. This was raised 18 months ago and was clearly forgotten about. Whoever was just asked clearly did not even read this properly or investigate it.

     

    Anyone still using this definitely needs to stop using this functionality and create your own pish notifications as this is a lost cause.

    • P2SCH's avatar
      P2SCH
      Copper Contributor
      Nov 29, 2023

      RigidDesign totally agree. I can't imagine a world were this is supposed to be by design. 

      just please bring it in.

      my users are frustrated because they have to open teams everytime a new message comes in, just to see that it might not be relevant to them this time.

  • P2SCH's avatar
    P2SCH
    Copper Contributor
    Dec 28, 2023

    Sayali-MSFT 

    I have already almost given up but then found a workaround for anyone still struggling. 

     

    You can circumvent this "feature" by building a PowerAutomate Flow that triggers "When a new channel message is created" and then uses "Post a message to a Teams chat or channel" to send the summary of the Message again to group chat. Basically, this forwards the message from the Channel to a Group Chat. 

     

    Details: After the trigger you use "Apply to each" for the MessageList and inside you can use "post new messages also into Teams Group Chats".  

     

Resources