Forum Discussion
deepak_nayak
Mar 27, 2026Copper Contributor
Bot not receiving message events in shared channels (RSC)
Hi folks, Running into an issue with a bot in Microsoft Teams shared channels. I've configured RSC permissions to listen for new messages. This works as expected in standard channels - I receive ev...
anandjo
Microsoft
Mar 27, 2026Deepak, to make the app work in shared channels, you need to do the following:
1. Update the manifest to declare support for shared channels. Instructions can be found here:
https://learn.microsoft.com/en-us/microsoftteams/platform/build-apps-for-shared-private-channels?tabs=tabs%2Cexternal-users%2Csharedchannel#apps-with-no-dependence-on-specified-parameters:~:text=Add%20supportsChannelFeatures%3A%20tier1%20to%20your%20app%20manifest
2. Enable the app in the shared channel once the app has been installed in the parent team.