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Bot authentication fails due to "Signing Key could not be retrieved at JwtTokenExtractor" error
Does anyone have any suggestions on how to resolve the below issue? TLDR It seems like Microsoft Teams is sending my bot a key ID (ZyGh1GbBL8xd1kOxRYchc1VPSQQ) that is missing from Microsoft's ...
This seems like an issue with the cache. You can reopen this question if you face the same issue in future.
When I came into work this morning, the problem had disappeared from all the apps that were experiencing it yesterday. I checked Microsoft's well-known keys endpoint, and the key ID that was missing yesterday is present today. So this problem is resolved.
But I would still like to know where to submit a support contact if I find myself in a similar situation in the future. I am also interested to know if there was anything that I could have done myself to fix the situation that we were in for hours yesterday.
But I would still like to know where to submit a support contact if I find myself in a similar situation in the future. I am also interested to know if there was anything that I could have done myself to fix the situation that we were in for hours yesterday.