Advice needed: Need to redirect user to install custom app when clicking deeplink

Question

Hi all,&nbsp;We have built a custom Teams app which is installed via a manifest file in Teams admin centre (so each org using it has a different manifest file)We have content in the app which we allow users to share via deeplinks. If a user who doesn't have the app installed clicks on this deeplink, they are currently redirected to the app store with this popup:&nbsp;This occurs even when the app has been made available to all users within the organisation. If that user subsequently browses AppSource they are able to find and install the app (and the deeplink works).&nbsp;What we would like to happen is that the user clicking on the deeplink is redirected to install the app. Has anyone solved this problem before?

sridevi-msft · Answer

Hi&nbsp;s6turner&nbsp;, Taking this issue for internal discussion with team and will get back to you.

sridevi-msft · Answer

s6turner&nbsp;- Could you please explain which deeplink are you using to show your app content.

s6sergey · Answer

Hey Sridevi-MSFT, here is the example of a deep link we're using for navigation:https://teams.microsoft.com/l/entity/32ff4322-f35e-46ec-a517-71173f222ca9/index?context={"subEntityId":"campaign:1"}

sridevi-msft · Answer

s6sergey&nbsp;- When I clicked on your deeplink its redirecting me to App Store to install. So could you please explain when exactly you are getting "App not found" error.

s6turner · Answer

Sridevi-MSFT This happens when the customer has installed our custom app via manifest file and have blocked the app published on AppSource.

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Advice needed: Need to redirect user to install custom app when clicking deeplink

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