Forum Discussion
Add existing Holiday to Auto Attendant
Hello
I have created an Auto Attendant and would like to add an existing Holiday that is already configured to
the Auto Attendant with Powershell.
Is it also possible to rename the CallFlow so that is not unique.
Regards
JFM_12
Okay, understood. There is a CallHandlingAssociation step in there that does that.
Could you please check this and let us know if it helps?
New-CsAutoAttendantCallHandlingAssociation (MicrosoftTeamsPowerShell) | Microsoft Learn
5 Replies
- Prasad_Das-MSFT
Microsoft
To add an existing Holiday to an Auto Attendant in Microsoft Teams using PowerShell, you should use the Teams PowerShell Module (MicrosoftTeams). You can associate a pre-configured Holiday set with an Auto Attendant using the Set-CsAutoAttendant cmdlet.
# Connect to Teams PowerShell Connect-MicrosoftTeams # Get the Auto Attendant and Holiday objects $autoAttendant = Get-CsAutoAttendant -Identity "<AutoAttendantId or Name>" $holidaySet = Get-CsAutoAttendantHolidaySet -Identity "<HolidaySetId or Name>" # Update the Auto Attendant to use the Holiday set Set-CsAutoAttendant -Identity $autoAttendant.Identity -HolidaySets @($holidaySet.Identity)
Replace <AutoAttendantId or Name> and <HolidaySetId or Name> with your actual values.
Renaming a flow:
- Call Flow names do not have to be unique across all Auto Attendants, but they must be unique within the same Auto Attendant.
- You can rename a Call Flow by updating its Name property and then updating the Auto Attendant.
# Get the Auto Attendant $aa = Get-CsAutoAttendant -Identity "<AutoAttendantId or Name>" # Find the call flow you want to rename $callFlow = $aa.CallFlows | Where-Object { $_.Name -eq "OldName" } # Rename the call flow $callFlow.Name = "NewName" # Update the Auto Attendant with the renamed call flow Set-CsAutoAttendant -Instance $aa
Ref: Set-CsAutoAttendant (MicrosoftTeamsPowerShell) | Microsoft Learn
Get-CsAutoAttendantHolidays (MicrosoftTeamsPowerShell) | Microsoft LearnThanks,
Prasad Das
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- JFM_12Iron Contributor
Hello Prasad Das
Thank you very much for your answer.
There is an error for the adding
Set-CsAutoAttendant : A parameter cannot be found that matches parameter name 'HolidaySets'.
As far that I see on explanation the ID of the Get-CsAutoAttendantHolidays needs to be the ID of an existing AA which has the holidays.The Set-CsAutoAttendant uses only the parameter Instance
Have a great dayJFM_12
- Prasad_Das-MSFT
Microsoft
Here's an example which you can follow:
$autoAttendant = Get-CsAutoAttendant -Identity "fa9081d6-b4f3-5c96-baec-0b00077709e5" $christmasGreetingPrompt = New-CsAutoAttendantPrompt -TextToSpeechPrompt "Our offices are closed for Christmas from December 24 to December 26. Please call back later." $christmasMenuOption = New-CsAutoAttendantMenuOption -Action DisconnectCall -DtmfResponse Automatic $christmasMenu = New-CsAutoAttendantMenu -Name "Christmas Menu" -MenuOptions @($christmasMenuOption) $christmasCallFlow = New-CsAutoAttendantCallFlow -Name "Christmas" -Greetings @($christmasGreetingPrompt) -Menu $christmasMenu $dtr = New-CsOnlineDateTimeRange -Start "24/12/2017" -End "26/12/2017" $christmasSchedule = New-CsOnlineSchedule -Name "Christmas" -FixedSchedule -DateTimeRanges @($dtr) $christmasCallHandlingAssociation = New-CsAutoAttendantCallHandlingAssociation -Type Holiday -ScheduleId $christmasSchedule.Id -CallFlowId $christmasCallFlow.Id $autoAttendant.CallFlows += @($christmasCallFlow) $autoAttendant.CallHandlingAssociations += @($christmasCallHandlingAssociation) Set-CsAutoAttendant -Instance $autoAttendant
This example adds a Christmas holiday to an AA that has an Identity of fa9081d6-b4f3-5c96-baec-0b00077709e5.
Ref: Set-CsAutoAttendant (MicrosoftTeamsPowerShell) | Microsoft LearnTAC reference here - https://learn.microsoft.com/en-us/microsoftteams/create-a-phone-system-auto-attendant?tabs=call-flow#step-23-set-up-call-flows-for-holidays-optional