Forum Discussion

Copper Contributor

Feb 15, 2022

AdaptiveCard is not rendered on Android

Hi! I having this message AdaptiveCard message but on some versions of android the AdaptiveCard is not rendered (empty block). I am using 1.4 version of AdaptiveCard. Is there any limitations of Andr...

Ada

developer

alanszp

Copper Contributor

Feb 17, 2022

Sayali-MSFT Thanks for the response!

I'm part of polbac 's team.

The Adaptative Card is working. We have this chatbot deployed and working on teams across many platforms (Android, IOS & Web).

The problem that polbac stated, is that it seems that in certain OS or APP Version this adaptative card didn't showed, and only appeared a blank message.

We need to understand if there is a retro-compatibility issue and when this message became available, so we can do 2 things:

- Ask our clients to have installed Teams version X or up

- Change the way the message is sent so it's 100% retrocompatible with any platform/version.

Can you help us with that?

Thanks

Sayali-MSFT

Microsoft

Feb 18, 2022

alanszp - Have you tried it once with lower adaptive card version like (1.0 , 1.2)?

alanszp
Copper Contributor
Feb 18, 2022
Sayali-MSFT No, but the problem is that I dont know how to reproduce the problem, so even if I lower the version, it may have problems on previous versions of Teams app.

I have the following questions:
- Do you have a way to test it in previous versions of Teams app?
- Do you have a Changelog of the Teams app so we can search which versions are not supported?

Thank you
- Sayali-MSFT
  Microsoft
  Feb 21, 2022
  alanszp - Download rollbacks of Microsoft Teams for Android and Test it in previous versions of Teams app.
  Reference Link:- https://teams.en.uptodown.com/android/versions
  - alanszp
    Copper Contributor
    Feb 21, 2022
    Thanks for the link!
    
    I dont have an Android cellphone. Do you know other way to reproduce it?
    
    Do you have a CHANGELOG of the android app?
    Also, do you have the previous versions for IOS?