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polbac's avatar
polbac
Copper Contributor
Feb 15, 2022

AdaptiveCard is not rendered on Android

Hi! I having this message AdaptiveCard message but on some versions of android the AdaptiveCard is not rendered (empty block). I am using 1.4 version of AdaptiveCard. Is there any limitations of Andr...
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Sayali-MSFT's avatar
Sayali-MSFT
Icon for Microsoft rankMicrosoft
Feb 17, 2022

polbac -We are unable to repro the issue. it's working fine for us.
Teams Version:-1416/1.0.0

Android Version:-8.1.0

Could you just check it once or share the Repro steps?

 

alanszp's avatar
alanszp
Copper Contributor
Feb 17, 2022

Sayali-MSFT Thanks for the response!

I'm part of polbac 's team.

 

The Adaptative Card is working. We have this chatbot deployed and working on teams across many platforms (Android, IOS & Web).

 

The problem that polbac stated, is that it seems that in certain OS or APP Version this adaptative card didn't showed, and only appeared a blank message.

 

We need to understand if there is a retro-compatibility issue and when this message became available, so we can do 2 things:

- Ask our clients to have installed Teams version X or up

- Change the way the message is sent so it's 100% retrocompatible with any platform/version.

 

Can you help us with that?

 

Thanks

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