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Copper Contributor

Feb 15, 2022

AdaptiveCard is not rendered on Android

Hi! I having this message AdaptiveCard message but on some versions of android the AdaptiveCard is not rendered (empty block). I am using 1.4 version of AdaptiveCard. Is there any limitations of Andr...

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Microsoft

Feb 17, 2022

polbac -We are unable to repro the issue. it's working fine for us.
Teams Version:-1416/1.0.0

Android Version:-8.1.0

Could you just check it once or share the Repro steps?

alanszp
Copper Contributor
Feb 17, 2022
Sayali-MSFT Thanks for the response!
I'm part of polbac 's team.

The Adaptative Card is working. We have this chatbot deployed and working on teams across many platforms (Android, IOS & Web).

The problem that polbac stated, is that it seems that in certain OS or APP Version this adaptative card didn't showed, and only appeared a blank message.

We need to understand if there is a retro-compatibility issue and when this message became available, so we can do 2 things:
- Ask our clients to have installed Teams version X or up
- Change the way the message is sent so it's 100% retrocompatible with any platform/version.

Can you help us with that?

Thanks
- Sayali-MSFT
  Microsoft
  Feb 18, 2022
  alanszp - Have you tried it once with lower adaptive card version like (1.0 , 1.2)?
  - alanszp
    Copper Contributor
    Feb 18, 2022
    Sayali-MSFT No, but the problem is that I dont know how to reproduce the problem, so even if I lower the version, it may have problems on previous versions of Teams app.
    
    I have the following questions:
    - Do you have a way to test it in previous versions of Teams app?
    - Do you have a Changelog of the Teams app so we can search which versions are not supported?
    
    Thank you

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