Forum Discussion
Mad_hatter
Mar 16, 2022Copper Contributor
A blank is heard during the playback of an audio message when escalating a call to a conference
Hi, I'm having trouble again with a simple scenario involving cloud communication. I'm still using directly the GRAPH API, without SDK. This thread references this other one here. A PSTN cal...
- Apr 07, 2022This is by design.
From P2P to escalate to conference will trigger a media retarget.
P2P media will be replaced by server side mixer.
This media retarget may take 1-2 secs which will cause a gap or "blank".
After the first invite, it becomes group call. So inviting new participants will not cause any gap again, since server side mixer keeps serving the call.
Thanks,
Nivedipa
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Mad_hatter
Mar 17, 2022Copper Contributor
Nivedipa-MSFT- I do not refer to any sample. I just do the following
- A public number (the caller) calls the bot public number.
- The bot answers the call using this
- The bot plays an audio message using this
- The bot invite a new participant escalating the call to a conference (or a group call) using this
Result: the audio message is played fine, but the caller hears a blank during the playback when the new user participant receives the invitation to the conference.
If you invite other participants to this group call (step 4/ again and again), no more "blank" will be heard from the playback.
Regards,
David CHOLLET
Nivedipa-MSFT
Microsoft
Mar 22, 2022Mad_hatter - Could you please share how you are calling from public number to bot public number? What actually you have used for it?
- Mad_hatterMar 22, 2022Copper Contributor
Nivedipa-MSFT- I just used my cellular phone. I'm located in France.
Here is a full log extraction of all JSON communications between my public web site and microsoft cloud, except for token acquisition.
All timestamps are UTC. I've hidden my company name, my company tenant id, and my personal phone number (XXX, YYY and ZZZ)
<<<<<<<<<< is a HTTP communication from microsoft cloud to my web site.
>>>>>> is a HTTP communication from my web site to microsoft cloud.
<<<<<< is a HTTP response from microsoft cloud
220322;12:19:07.885;[00760];027;SERVER;CALLBACK_CALL_ACK;07E6;QServer;EndOp;X;<<<<<<<<<< {"@odata.type":"#microsoft.graph.commsNotifications","value":[{"@odata.type":"#microsoft.graph.commsNotification","changeType":"created","resource":"/app/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653","resourceUrl":"/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653","resourceData":{"@odata.type":"#microsoft.graph.call","state":"incoming","direction":"incoming","callbackUri":"https://preprod.XXX.cloud:8544/callback/call","callRoutes":[{"@odata.type":"#microsoft.graph.callRoute","routingType":"lookup","original":{"@odata.type":"#microsoft.graph.identitySet","phone":{"@odata.type":"#microsoft.graph.identity","id":"+33970710793","displayName":"+33970710793","identityProvider":"None"}},"final":{"@odata.type":"#microsoft.graph.identitySet","applicationInstance":{"@odata.type":"#microsoft.graph.identity","id":"3fd63780-6492-4f09-a7c0-090716856c94","identityProvider":"AAD"}}}],"source":{"@odata.type":"#microsoft.graph.participantInfo","id":"1dd9f980-5919-43e4-837f-303cdc7c7bcd","identity":{"@odata.type":"#microsoft.graph.identitySet","phone":{"@odata.type":"#microsoft.graph.identity","id":"ZZZ","displayName":"ZZZ","identityProvider":"None"}},"endpointType":"default"},"targets":[{"@odata.type":"#microsoft.graph.invitationParticipantInfo","identity":{"@odata.type":"#microsoft.graph.identitySet","applicationInstance":{"@odata.type":"#microsoft.graph.identity","id":"3fd63780-6492-4f09-a7c0-090716856c94","tenantId":"YYY","identityProvider":"AAD"}},"endpointType":"default","id":"b0c53ec0-8e19-4e53-a624-5003a13c527f","region":"emea","languageId":null}],"tenantId":"YYY","myParticipantId":"b0c53ec0-8e19-4e53-a624-5003a13c527f","callChainId":"b98d6c1f-8f20-47e8-9551-d581ca3e4218","incomingContext":{"@odata.type":"#microsoft.graph.incomingContext","sourceParticipantId":"1dd9f980-5919-43e4-837f-303cdc7c7bcd"},"mediaHostedRegion":"Unknown","id":"9a1f6100-608e-4f15-8d80-bdfaffe79653","applicationMetadata":{"botData":{"isMultiParty":false}},"pstnServiceType":"DirectRouting"}}]} 220322;12:19:08.017;[00410];020;APP_CALL;ANSWER_CALL;D7B0;RestRequest;GetWebRequest;T;>>>>>> request type=AnswerCallRequest uri=https://graph.microsoft.com/v1.0/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653/answer method=POST content=application/json raw={"callbackUri":"https://preprod.XXX.cloud:8544/callback/call","mediaConfig":{"@odata.type":"#microsoft.graph.serviceHostedMediaConfig","preFetchMedia":[]},"acceptedModalities":["audio","video"]} 220322;12:19:08.137;[00429];020;APP_CALL;ANSWER_CALL_ACK;D7B0;RestRequest;Read;T;<<<<<< request type=AnswerCallRequest response= 220322;12:19:08.240;[00760];027;SERVER;CALLBACK_CALL_ACK;5EA6;QServer;EndOp;X;<<<<<<<<<< {"@odata.type":"#microsoft.graph.commsNotifications","value":[{"@odata.type":"#microsoft.graph.commsNotification","changeType":"updated","resource":"/app/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653","resourceUrl":"/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653","resourceData":{"@odata.type":"#microsoft.graph.call","state":"establishing","callChainId":"b98d6c1f-8f20-47e8-9551-d581ca3e4218"}}]} 220322;12:19:08.774;[00760];027;SERVER;CALLBACK_CALL_ACK;613A;QServer;EndOp;X;<<<<<<<<<< {"@odata.type":"#microsoft.graph.commsNotifications","value":[{"@odata.type":"#microsoft.graph.commsNotification","changeType":"updated","resource":"/app/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653","resourceUrl":"/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653","resourceData":{"@odata.type":"#microsoft.graph.call","state":"establishing","mediaState":{"@odata.type":"#microsoft.graph.callMediaState","audio":"active"},"callChainId":"b98d6c1f-8f20-47e8-9551-d581ca3e4218"}}]} 220322;12:19:09.044;[00760];027;SERVER;CALLBACK_CALL_ACK;99E7;QServer;EndOp;X;<<<<<<<<<< {"@odata.type":"#microsoft.graph.commsNotifications","value":[{"@odata.type":"#microsoft.graph.commsNotification","changeType":"updated","resource":"/app/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653","resourceUrl":"/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653","resourceData":{"@odata.type":"#microsoft.graph.call","state":"established","mediaState":{"@odata.type":"#microsoft.graph.callMediaState","audio":"active"},"callChainId":"b98d6c1f-8f20-47e8-9551-d581ca3e4218","replacesContext":"aHR0cHM6Ly9jYy11a3NvLTA4LmNjLnNreXBlLmNvbS9jYy92MS9jYWxsUGFydGljaXBhbnQvYWFkZjg4NjQtNmJjOS00N2M4LTg0ZDEtYzdlMjI4MjYyOWFiLzEwL2szLzMwMy9yZXBsYWNlbWVudD9ydD0xZGQ5Zjk4MDU5MTk0M2U0ODM3ZjMwM2NkYzdjN2JjZCZyYz1leUp5ZEd4aWNtTWlPbnNpWlhScFpDSTZJbUprTVRrMFpHVTFMV001TXpNdE5EazVaaTFoWXpneExUSm1OVFEzTVRWaU56VXlOU0lzSW1sd1pHbDBZeUk2Wm1Gc2MyVXNJbkJ6ZENJNklrUnBjbVZqZEZKdmRYUnBibWNpZlN3aWNuUnBaQ0k2SWpRNkt6TXpOakl3TVRrNE5EWXdJbjAlMjUzZCZpPTQ2JmU9NjM3ODMyMzA0OTAwNzEzNTM0"}}]} 220322;12:19:09.052;[00410];020;APP_CALL;SUBSCRIBE_TO_TONE;2DBF;RestRequest;GetWebRequest;T;>>>>>> request type=SubscribeToToneRequest uri=https://graph.microsoft.com/v1.0/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653/subscribeToTone method=POST content=application/json raw={"ClientContext":"DEFAULT_TONE"} 220322;12:19:09.310;[00429];020;APP_CALL;SUBSCRIBE_TO_TONE_ACK;2DBF;RestRequest;Read;T;<<<<<< request type=SubscribeToToneRequest response={"@odata.context":"https://graph.microsoft.com/v1.0/$metadata#subscribeToToneOperation","@odata.type":"#microsoft.graph.subscribeToToneOperation","id":"7eec36b1-955a-4256-b2da-9a9768cf3190","status":"Completed","clientContext":"DEFAULT_TONE","resultInfo":null} 220322;12:19:09.327;[00410];020;APP_CALL;PLAY_PROMPT;E82E;RestRequest;GetWebRequest;T;>>>>>> request type=PlayPromptRequest uri=https://graph.microsoft.com/v1.0/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653/playPrompt method=POST content=application/json raw={"prompts":[{"@odata.type":"#microsoft.graph.mediaPrompt","mediaInfo":{"uri":"https://preprod.XXX.cloud:8544/file/DATA/audio/TANNCE/YYY/8b2275bb-c677-44e3-abeb-c98e42cc2e37\\audio_02_01.wav"},"loop":1}]} 220322;12:19:09.591;[00429];020;APP_CALL;PLAY_PROMPT_ACK;E82E;RestRequest;Read;T;<<<<<< request type=PlayPromptRequest response={"@odata.context":"https://graph.microsoft.com/v1.0/$metadata#playPromptOperation","@odata.type":"#microsoft.graph.playPromptOperation","id":"1ac59194-7581-410e-a268-4fc176838379","status":"Running","clientContext":null,"completionReason":null,"resultInfo":null,"prompts":[{"@odata.type":"#microsoft.graph.mediaPrompt","loop":1,"mediaInfo":{"uri":"https://preprod.XXX.cloud:8544/file/DATA/audio/TANNCE/YYY/8b2275bb-c677-44e3-abeb-c98e42cc2e37\\audio_02_01.wav","resourceId":null,"resourceCacheScope":null}}]} 220322;12:19:14.240;[00760];027;SERVER;CALLBACK_CALL_ACK;0DE6;QServer;EndOp;X;<<<<<<<<<< {"@odata.type":"#microsoft.graph.commsNotifications","value":[{"@odata.type":"#microsoft.graph.commsNotification","changeType":"updated","resource":"/app/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653","resourceUrl":"/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653","resourceData":{"@odata.type":"#microsoft.graph.call","state":"established","toneInfo":{"@odata.type":"#microsoft.graph.toneInfo","sequenceId":1,"tone":"tone2"}}}]} 220322;12:19:14.250;[00410];020;APP_CALL;CANCEL_MEDIA;66EC;RestRequest;GetWebRequest;T;>>>>>> request type=CancelMediaRequest uri=https://graph.microsoft.com/v1.0/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653/cancelMediaProcessing method=POST content=application/json raw={"clientContext":"FILE0 => FILE2"} 220322;12:19:14.425;[00429];020;APP_CALL;CANCEL_MEDIA_ACK;66EC;RestRequest;Read;T;<<<<<< request type=CancelMediaRequest response={"@odata.context":"https://graph.microsoft.com/v1.0/$metadata#cancelMediaProcessingOperation","@odata.type":"#microsoft.graph.cancelMediaProcessingOperation","id":"f963ee9e-423a-42cb-acc1-a27bb4b355ed","status":"Completed","clientContext":"FILE0 => FILE2","all":null,"resultInfo":null} 220322;12:19:14.443;[00410];023;USER;PRESENCE;FA52;RestRequest;GetWebRequest;T;>>>>>> request type=GetPresenceRequest uri=https://graph.microsoft.com/v1.0/users/a75f8483-9fb4-4e07-8e41-6ef5d1e928b0/presence method=GET content=application/json raw=null 220322;12:19:14.443;[00410];020;APP_CALL;PLAY_PROMPT;7D35;RestRequest;GetWebRequest;T;>>>>>> request type=PlayPromptRequest uri=https://graph.microsoft.com/v1.0/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653/playPrompt method=POST content=application/json raw={"prompts":[{"@odata.type":"#microsoft.graph.mediaPrompt","mediaInfo":{"uri":"https://preprod.XXX.cloud:8544/file/DATA/audio/TANNCE/YYY/8b2275bb-c677-44e3-abeb-c98e42cc2e37\\audio_01.wav"},"loop":1}]} 220322;12:19:14.488;[00429];023;USER;PRESENCE_ACK;FA52;RestRequest;Read;T;<<<<<< request type=GetPresenceRequest response={"@odata.context":"https://graph.microsoft.com/v1.0/$metadata#users('a75f8483-9fb4-4e07-8e41-6ef5d1e928b0')/presence/$entity","id":"a75f8483-9fb4-4e07-8e41-6ef5d1e928b0","availability":"Available","activity":"Available"} 220322;12:19:14.523;[00410];020;APP_CALL;INVITE_PARTICIPANT;9D80;RestRequest;GetWebRequest;T;>>>>>> request type=InviteParticipantsRequest uri=https://graph.microsoft.com/v1.0/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653/participants/invite method=POST content=application/json raw={"participants":[{"identity":{"user":{"id":"a75f8483-9fb4-4e07-8e41-6ef5d1e928b0"}}}],"clientContext":"57d6bffd-9493-4999-ab9e-352460d2bec6"} 220322;12:19:14.564;[00760];027;SERVER;CALLBACK_CALL_ACK;E7AB;QServer;EndOp;X;<<<<<<<<<< {"@odata.type":"#microsoft.graph.commsNotifications","value":[{"@odata.type":"#microsoft.graph.commsNotification","changeType":"deleted","resource":"/app/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653/operations/1ac59194-7581-410e-a268-4fc176838379","resourceUrl":"/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653/operations/1ac59194-7581-410e-a268-4fc176838379","resourceData":{"@odata.type":"#microsoft.graph.playPromptOperation","prompts":[{"@odata.type":"#microsoft.graph.mediaPrompt","mediaInfo":{"@odata.type":"#microsoft.graph.mediaInfo","uri":"https://preprod.XXX.cloud:8544/file/DATA/audio/TANNCE/YYY/8b2275bb-c677-44e3-abeb-c98e42cc2e37\\audio_02_01.wav"},"loop":1}],"completionReason":"completedSuccessfully","status":"completed","resultInfo":{"@odata.type":"#microsoft.graph.resultInfo","code":400,"subcode":8508,"message":"Action falied, the operation was cancelled."},"id":"1ac59194-7581-410e-a268-4fc176838379"}}]} 220322;12:19:14.670;[00429];020;APP_CALL;INVITE_PARTICIPANT_ACK;9D80;RestRequest;Read;T;<<<<<< request type=InviteParticipantsRequest response={"@odata.context":"https://graph.microsoft.com/v1.0/$metadata#inviteParticipantsOperation","@odata.type":"#microsoft.graph.inviteParticipantsOperation","id":"a3f0bd6e-73e5-4663-a329-66a736df51c5","status":"Running","clientContext":"57d6bffd-9493-4999-ab9e-352460d2bec6","resultInfo":null,"participants":[{"endpointType":null,"replacesCallId":null,"hidden":null,"removeFromDefaultAudioRoutingGroup":null,"participantId":"672038c7-0efb-4edf-8eff-4e2ea4492cfa","identity":{"phone":null,"guest":null,"encrypted":null,"onPremises":null,"applicationInstance":null,"application":null,"device":null,"user":{"id":"a75f8483-9fb4-4e07-8e41-6ef5d1e928b0","displayName":null,"tenantId":"YYY","registrantId":null}}}]} 220322;12:19:14.694;[00429];020;APP_CALL;PLAY_PROMPT_ACK;7D35;RestRequest;Read;T;<<<<<< request type=PlayPromptRequest response={"@odata.context":"https://graph.microsoft.com/v1.0/$metadata#playPromptOperation","@odata.type":"#microsoft.graph.playPromptOperation","id":"642bd92f-70d3-4ba5-aca4-265847f9f183","status":"Running","clientContext":null,"completionReason":null,"resultInfo":null,"prompts":[{"@odata.type":"#microsoft.graph.mediaPrompt","loop":1,"mediaInfo":{"uri":"https://preprod.XXX.cloud:8544/file/DATA/audio/TANNCE/YYY/8b2275bb-c677-44e3-abeb-c98e42cc2e37\\audio_01.wav","resourceId":null,"resourceCacheScope":null}}]} 220322;12:19:15.652;[00760];027;SERVER;CALLBACK_CALL_ACK;EA5A;QServer;EndOp;X;<<<<<<<<<< {"@odata.type":"#microsoft.graph.commsNotifications","value":[{"@odata.type":"#microsoft.graph.commsNotification","changeType":"updated","resource":"/app/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653","resourceUrl":"/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653","resourceData":{"@odata.type":"#microsoft.graph.call","state":"established","mediaState":{"@odata.type":"#microsoft.graph.callMediaState","audio":"active"},"meetingInfo":{"@odata.type":"#microsoft.graph.tokenMeetingInfo","token":"eyJhbGciOiJSUzI1NiIsImtpZCI6InBid0FFbGduc25NSGc4aWhucElISHlKdmI5USIsInR5cCI6IkpXVCIsIng1dCI6InBid0FFbGduc25NSGc4aWhucElISHlKdmI5USJ9.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.muISiIsrP1MIRjPKbq27tJ3o1yHR03PDkmMUdVI3CyLYaxZJIWb5RvZqo7FWxVBUQKlqDOU6DACr5fkMsMB7bh3BsqJDdBCyuXemEIHAy2pUVUhMHBNd7X4vh6x8IOytDSwW7wgogXE4B7EvhWza53iLSZCGFttKtNdVnOKSmbf6CAW-YHAFboWL_gim93YiDxv-f-BMJjsFnc2ZRWa1vYpkwzBuzWtuwFIxyw2IMRgCt-CTJNzGCCWCDqSx3gVxGCcR7-Sw4n6v2QylJxqvjRGjMV6B0RuE2fPVu7AwDBIq9-db2iqbbNC4Kn-pdBFHpPE48Tzr6xqHGdsbz7Qhxg"},"callChainId":"b98d6c1f-8f20-47e8-9551-d581ca3e4218","replacesContext":"aHR0cHM6Ly9jYy11a3NvLTA4LmNjLnNreXBlLmNvbS9jYy92MS9jYWxsUGFydGljaXBhbnQvYWFkZjg4NjQtNmJjOS00N2M4LTg0ZDEtYzdlMjI4MjYyOWFiLzEwL2szLzMwMy9yZXBsYWNlbWVudD9ydD0xZGQ5Zjk4MDU5MTk0M2U0ODM3ZjMwM2NkYzdjN2JjZCZyYz1leUp5ZEd4aWNtTWlPbnNpWlhScFpDSTZJbUprTVRrMFpHVTFMV001TXpNdE5EazVaaTFoWXpneExUSm1OVFEzTVRWaU56VXlOU0lzSW1sd1pHbDBZeUk2Wm1Gc2MyVXNJbkJ6ZENJNklrUnBjbVZqZEZKdmRYUnBibWNpZlN3aWNuUnBaQ0k2SWpRNkt6TXpOakl3TVRrNE5EWXdJbjAlMjUzZCZpPTQ2JmU9NjM3ODMyMzA0OTAwNzEzNTM0"}}]} 220322;12:19:15.692;[00760];027;SERVER;CALLBACK_CALL_ACK;9AD0;QServer;EndOp;X;<<<<<<<<<< {"@odata.type":"#microsoft.graph.commsNotifications","value":[{"@odata.type":"#microsoft.graph.commsNotification","changeType":"updated","resource":"/app/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653/participants","resourceUrl":"/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653/participants","resourceData":[{"@odata.type":"#microsoft.graph.participant","info":{"@odata.type":"#microsoft.graph.participantInfo","identity":{"@odata.type":"#microsoft.graph.identitySet","phone":{"@odata.type":"#microsoft.graph.identity","id":"ZZZ","displayName":"ZZZ","identityProvider":"None"}},"endpointType":"default","endpointId":"1750eba6-676e-4734-a677-3a963e6d3217","participantId":"1dd9f980-5919-43e4-837f-303cdc7c7bcd","replacementLink":"https://cc-ukso-08.cc.skype.com/cc/v1/callParticipant/aadf8864-6bc9-47c8-84d1-c7e2282629ab/10/k3/303/replacement?rt=1dd9f980591943e4837f303cdc7c7bcd&rc=eyJydGxicmMiOnsiZXRpZCI6ImJkMTk0ZGU1LWM5MzMtNDk5Zi1hYzgxLTJmNTQ3MTViNzUyNSIsImlwZGl0YyI6ZmFsc2UsInBzdCI6IkRpcmVjdFJvdXRpbmcifSwicnRpZCI6IjQ6KzMzNjIwMTk4NDYwIn0%253d&i=46&e=637832304900713534"},"mediaStreams":[{"@odata.type":"#microsoft.graph.mediaStream","mediaType":"audio","label":"main-audio","sourceId":"1","direction":"sendReceive","serverMuted":false}],"isMuted":false,"isInLobby":false,"publishedStates":[],"meetingRole":"none","replacementLink":"https://cc-ukso-08.cc.skype.com/cc/v1/callParticipant/aadf8864-6bc9-47c8-84d1-c7e2282629ab/10/k3/303/replacement?rt=1dd9f980591943e4837f303cdc7c7bcd&rc=eyJydGxicmMiOnsiZXRpZCI6ImJkMTk0ZGU1LWM5MzMtNDk5Zi1hYzgxLTJmNTQ3MTViNzUyNSIsImlwZGl0YyI6ZmFsc2UsInBzdCI6IkRpcmVjdFJvdXRpbmcifSwicnRpZCI6IjQ6KzMzNjIwMTk4NDYwIn0%253d&i=46&e=637832304900713534","id":"1dd9f980-5919-43e4-837f-303cdc7c7bcd"},{"@odata.type":"#microsoft.graph.participant","info":{"@odata.type":"#microsoft.graph.participantInfo","identity":{"@odata.type":"#microsoft.graph.identitySet","applicationInstance":{"@odata.type":"#microsoft.graph.identity","id":"3fd63780-6492-4f09-a7c0-090716856c94","tenantId":"YYY","identityProvider":"AAD"}},"endpointType":"default","endpointId":"0dd5fd39-0706-4176-a572-b342c12d25dc","clientVersion":"IVR (appid:dc133184-1dab-481a-9677-922eb109f3b1)","participantId":"b0c53ec0-8e19-4e53-a624-5003a13c527f","replacementLink":"https://cc-ukso-08.cc.skype.com/cc/v1/callParticipant/aadf8864-6bc9-47c8-84d1-c7e2282629ab/24/k2/329/replacement?rt=b0c53ec08e194e53a6245003a13c527f&rc=eyJydGlkIjoiMjg6b3JnaWQ6M2ZkNjM3ODAtNjQ5Mi00ZjA5LWE3YzAtMDkwNzE2ODU2Yzk0In0%253d&i=46&e=637832304900713534"},"mediaStreams":[{"@odata.type":"#microsoft.graph.mediaStream","mediaType":"audio","label":"main-audio","sourceId":"2","direction":"sendReceive","serverMuted":false}],"isMuted":false,"isInLobby":false,"publishedStates":[],"meetingRole":"none","replacementLink":"https://cc-ukso-08.cc.skype.com/cc/v1/callParticipant/aadf8864-6bc9-47c8-84d1-c7e2282629ab/24/k2/329/replacement?rt=b0c53ec08e194e53a6245003a13c527f&rc=eyJydGlkIjoiMjg6b3JnaWQ6M2ZkNjM3ODAtNjQ5Mi00ZjA5LWE3YzAtMDkwNzE2ODU2Yzk0In0%253d&i=46&e=637832304900713534","id":"b0c53ec0-8e19-4e53-a624-5003a13c527f"}]}]} 220322;12:19:22.512;[00410];020;APP_CALL;REMOVE_PARTICIPANT;1714;RestRequest;GetWebRequest;T;>>>>>> request type=RemoveParticipantRequest uri=https://graph.microsoft.com/v1.0/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653/participants/672038c7-0efb-4edf-8eff-4e2ea4492cfa method=DELETE content=application/json raw=null 220322;12:19:22.513;[00410];023;USER;PRESENCE;E8A3;RestRequest;GetWebRequest;T;>>>>>> request type=GetPresenceRequest uri=https://graph.microsoft.com/v1.0/users/79564ab8-3085-407b-b03d-2a658a769843/presence method=GET content=application/json raw=null 220322;12:19:22.622;[00429];023;USER;PRESENCE_ACK;E8A3;RestRequest;Read;T;<<<<<< request type=GetPresenceRequest response={"@odata.context":"https://graph.microsoft.com/v1.0/$metadata#users('79564ab8-3085-407b-b03d-2a658a769843')/presence/$entity","id":"79564ab8-3085-407b-b03d-2a658a769843","availability":"Available","activity":"Available"} 220322;12:19:22.624;[00410];020;APP_CALL;INVITE_PARTICIPANT;4886;RestRequest;GetWebRequest;T;>>>>>> request type=InviteParticipantsRequest uri=https://graph.microsoft.com/v1.0/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653/participants/invite method=POST content=application/json raw={"participants":[{"identity":{"user":{"id":"79564ab8-3085-407b-b03d-2a658a769843"}}}],"clientContext":"78fae13b-0745-480a-bbbd-4c9552098389"} 220322;12:19:22.717;[00429];020;APP_CALL;REMOVE_PARTICIPANT_ACK;1714;RestRequest;Read;T;<<<<<< request type=RemoveParticipantRequest response= 220322;12:19:22.736;[00429];020;APP_CALL;INVITE_PARTICIPANT_ACK;4886;RestRequest;Read;T;<<<<<< request type=InviteParticipantsRequest response={"@odata.context":"https://graph.microsoft.com/v1.0/$metadata#inviteParticipantsOperation","@odata.type":"#microsoft.graph.inviteParticipantsOperation","id":"906d0988-dea8-404a-9ac3-2edcc0b3c9d5","status":"Running","clientContext":"78fae13b-0745-480a-bbbd-4c9552098389","resultInfo":null,"participants":[{"endpointType":null,"replacesCallId":null,"hidden":null,"removeFromDefaultAudioRoutingGroup":null,"participantId":"ccad3ddb-ec25-495a-ba03-f7bbe768eb61","identity":{"phone":null,"guest":null,"encrypted":null,"onPremises":null,"applicationInstance":null,"application":null,"device":null,"user":{"id":"79564ab8-3085-407b-b03d-2a658a769843","displayName":null,"tenantId":"YYY","registrantId":null}}}]} 220322;12:19:22.808;[00760];027;SERVER;CALLBACK_CALL_ACK;2501;QServer;EndOp;X;<<<<<<<<<< {"@odata.type":"#microsoft.graph.commsNotifications","value":[{"@odata.type":"#microsoft.graph.commsNotification","changeType":"deleted","resource":"/app/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653/operations/a3f0bd6e-73e5-4663-a329-66a736df51c5","resourceUrl":"/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653/operations/a3f0bd6e-73e5-4663-a329-66a736df51c5","resourceData":{"@odata.type":"#microsoft.graph.inviteParticipantsOperation","participants":[{"@odata.type":"#microsoft.graph.invitationParticipantInfo","identity":{"@odata.type":"#microsoft.graph.identitySet","user":{"@odata.type":"#microsoft.graph.identity","id":"a75f8483-9fb4-4e07-8e41-6ef5d1e928b0","tenantId":"YYY"}},"participantId":"672038c7-0efb-4edf-8eff-4e2ea4492cfa"}],"status":"failed","clientContext":"57d6bffd-9493-4999-ab9e-352460d2bec6","resultInfo":{"@odata.type":"#microsoft.graph.resultInfo","code":487,"subcode":5234,"message":"addParticipants failed for participant 8:orgid:a75f8483-9fb4-4e07-8e41-6ef5d1e928b0. Underlying reason: The Call Has Been Cancelled. DiagCode: 487#5234.@"},"id":"a3f0bd6e-73e5-4663-a329-66a736df51c5"}}]} 220322;12:19:24.560;[00760];027;SERVER;CALLBACK_CALL_ACK;3515;QServer;EndOp;X;<<<<<<<<<< {"@odata.type":"#microsoft.graph.commsNotifications","value":[{"@odata.type":"#microsoft.graph.commsNotification","changeType":"updated","resource":"/app/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653/participants","resourceUrl":"/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653/participants","resourceData":[{"@odata.type":"#microsoft.graph.participant","info":{"@odata.type":"#microsoft.graph.participantInfo","identity":{"@odata.type":"#microsoft.graph.identitySet","applicationInstance":{"@odata.type":"#microsoft.graph.identity","id":"3fd63780-6492-4f09-a7c0-090716856c94","tenantId":"YYY","identityProvider":"AAD"}},"endpointType":"default","endpointId":"0dd5fd39-0706-4176-a572-b342c12d25dc","clientVersion":"IVR (appid:dc133184-1dab-481a-9677-922eb109f3b1)","participantId":"b0c53ec0-8e19-4e53-a624-5003a13c527f","replacementLink":"https://cc-ukso-08.cc.skype.com/cc/v1/callParticipant/aadf8864-6bc9-47c8-84d1-c7e2282629ab/24/k2/329/replacement?rt=b0c53ec08e194e53a6245003a13c527f&rc=eyJydGlkIjoiMjg6b3JnaWQ6M2ZkNjM3ODAtNjQ5Mi00ZjA5LWE3YzAtMDkwNzE2ODU2Yzk0In0%253d&i=46&e=637832304900713534"},"mediaStreams":[{"@odata.type":"#microsoft.graph.mediaStream","mediaType":"audio","label":"main-audio","sourceId":"2","direction":"sendReceive","serverMuted":false}],"isMuted":false,"isInLobby":false,"publishedStates":[],"meetingRole":"none","replacementLink":"https://cc-ukso-08.cc.skype.com/cc/v1/callParticipant/aadf8864-6bc9-47c8-84d1-c7e2282629ab/24/k2/329/replacement?rt=b0c53ec08e194e53a6245003a13c527f&rc=eyJydGlkIjoiMjg6b3JnaWQ6M2ZkNjM3ODAtNjQ5Mi00ZjA5LWE3YzAtMDkwNzE2ODU2Yzk0In0%253d&i=46&e=637832304900713534","id":"b0c53ec0-8e19-4e53-a624-5003a13c527f"}]}]} 220322;12:19:24.565;[00410];020;APP_CALL;REMOVE_PARTICIPANT;79F1;RestRequest;GetWebRequest;T;>>>>>> request type=RemoveParticipantRequest uri=https://graph.microsoft.com/v1.0/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653/participants/ccad3ddb-ec25-495a-ba03-f7bbe768eb61 method=DELETE content=application/json raw=null 220322;12:19:24.839;[00429];020;APP_CALL;REMOVE_PARTICIPANT_ACK;79F1;RestRequest;Read;T;<<<<<< request type=RemoveParticipantRequest response= 220322;12:19:24.874;[00760];027;SERVER;CALLBACK_CALL_ACK;419F;QServer;EndOp;X;<<<<<<<<<< {"@odata.type":"#microsoft.graph.commsNotifications","value":[{"@odata.type":"#microsoft.graph.commsNotification","changeType":"deleted","resource":"/app/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653/operations/906d0988-dea8-404a-9ac3-2edcc0b3c9d5","resourceUrl":"/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653/operations/906d0988-dea8-404a-9ac3-2edcc0b3c9d5","resourceData":{"@odata.type":"#microsoft.graph.inviteParticipantsOperation","participants":[{"@odata.type":"#microsoft.graph.invitationParticipantInfo","identity":{"@odata.type":"#microsoft.graph.identitySet","user":{"@odata.type":"#microsoft.graph.identity","id":"79564ab8-3085-407b-b03d-2a658a769843","tenantId":"YYY"}},"participantId":"ccad3ddb-ec25-495a-ba03-f7bbe768eb61"}],"status":"failed","clientContext":"78fae13b-0745-480a-bbbd-4c9552098389","resultInfo":{"@odata.type":"#microsoft.graph.resultInfo","code":200,"subcode":5300,"message":"addParticipants failed for participant 8:orgid:79564ab8-3085-407b-b03d-2a658a769843. Underlying reason: The conversation has ended. DiagCode: 0#5300.@"},"id":"906d0988-dea8-404a-9ac3-2edcc0b3c9d5"}}]} 220322;12:19:24.964;[00760];027;SERVER;CALLBACK_CALL_ACK;CE48;QServer;EndOp;X;<<<<<<<<<< {"@odata.type":"#microsoft.graph.commsNotifications","value":[{"@odata.type":"#microsoft.graph.commsNotification","changeType":"deleted","resource":"/app/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653","resourceUrl":"/communications/calls/9a1f6100-608e-4f15-8d80-bdfaffe79653","resourceData":{"@odata.type":"#microsoft.graph.call","state":"terminated","resultInfo":{"@odata.type":"#microsoft.graph.resultInfo","code":200,"subcode":5003,"message":"The conversation has ended. DiagCode: 0#5003.@"},"meetingInfo":{"@odata.type":"#microsoft.graph.tokenMeetingInfo","token":"eyJhbGciOiJSUzI1NiIsImtpZCI6InBid0FFbGduc25NSGc4aWhucElISHlKdmI5USIsInR5cCI6IkpXVCIsIng1dCI6InBid0FFbGduc25NSGc4aWhucElISHlKdmI5USJ9.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.muISiIsrP1MIRjPKbq27tJ3o1yHR03PDkmMUdVI3CyLYaxZJIWb5RvZqo7FWxVBUQKlqDOU6DACr5fkMsMB7bh3BsqJDdBCyuXemEIHAy2pUVUhMHBNd7X4vh6x8IOytDSwW7wgogXE4B7EvhWza53iLSZCGFttKtNdVnOKSmbf6CAW-YHAFboWL_gim93YiDxv-f-BMJjsFnc2ZRWa1vYpkwzBuzWtuwFIxyw2IMRgCt-CTJNzGCCWCDqSx3gVxGCcR7-Sw4n6v2QylJxqvjRGjMV6B0RuE2fPVu7AwDBIq9-db2iqbbNC4Kn-pdBFHpPE48Tzr6xqHGdsbz7Qhxg"},"callChainId":"b98d6c1f-8f20-47e8-9551-d581ca3e4218"}}]}
The first call of INVITE_PARTICIPANT at 12:19:14.523 produces a blank during the reading of audio file audio_01.wav. The second call of INVITE_PARTICIPANT at 12:19:22.624 does not.
Best regards,
David CHOLLET
- Nivedipa-MSFTMar 28, 2022
Microsoft
Mad_hatter - We tried to repro this issue. Whenever I am calling playprompt garph API only that time I got the callback for playprompt. But When I am calling invite participants the playprompt callback not getting at our end.
- Mad_hatterMar 31, 2022Copper Contributor
Nivedipa-MSFTWhere do you get the callback problem from ? I have no callback issue in this case, I'm a bit confused ...
My bot plays an audio message to the caller using GRAPH API. When the bot escalates the call to a conference, by inviting a TEAMS user, the caller hears a small blank during the audio message playback. That's all.
You have all the message exchanges in JSON format between the bot and microsoft cloud.
Regards,
David CHOLLET