Forum Discussion
3rd Party OAuth (Okta) Teams issue resolution: Delete PreAuth.json
Hi Community,
I am trying to figure out why deleting the preauth.json file from appdata rooming folder solves the MS Teams loading errors. See errors:
While Teams is open:
- We ran into a problem. Reconnecting...
- We weren't able to access your conversations.
At launch of Teams APP
- We're sorry -- we've run into an issue.
I am wondering if there is a setting in the preauth.json file that could resolve these common issues with Okta OAuth. I made a copy of the preauth.json before I delete and the newly created preauth.json file and don't see any difference. But removing that file solves the issues.
Any information would be most welcomed.
3 Replies
Shazam13 - Due to some security reasons Teams does not allow the preauth.json, as teams has a condition "meetingAddinMeetingUrlMismatch": true. This is by design. If you want to make this available in teams - Could please go and upvote this user Voice?
I am not sure what you mean by "Teams does not allow the preauth.json, as teams has a condition..." The preauth.json file is automatically generated when Teams app launches. Basically I have to delete this file when Teams will not load properly in order to get to the Okta OAuth. I was wondering why this is a common issue and if there was a setting in the preauth.json file that could eliminate these issues.
Shazam13 - due to some security reasons teams does not allow preauth.json. Please upvote the use voice.
