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aavdberg's avatar
Oct 31, 2017

DPM 2016 UR4 console freezes all the time

Have installed UR4 and on DPM 2016 and now all the time the console freezes. Local on the dpm vm but also remotely. Have anybody have or seen this problem.

15 Replies

  • Corbett_Enders's avatar
    Corbett_Enders
    Copper Contributor

    Same here. Attempting to uninstall UR4 from a Remote Admin console to see if I can at least make UR2 functional on that box while leaving UR4 on the main DPM server.

     

    I can confirm that having a remote admin console that is only running UR2 appears to be working fine.

    • Stephen Sievertsen's avatar
      Stephen Sievertsen
      Copper Contributor

      May help some of you.

      https://partnersupport.microsoft.com/en-us/par_servplat/forum/par_sysserv/dpm-2016-console-crashes/b1e0e3a0-b36c-4ea6-bec3-fa173f5cc3b0

       

      Check your files as Balboa41 about halfway down posts.

      • Stephen Sievertsen's avatar
        Stephen Sievertsen
        Copper Contributor

        Still fighting the issue.  Though the above gave me control for about an hour at a time.  DPM CP is much more responsive during this period.

  • Gary Schuck's avatar
    Gary Schuck
    Copper Contributor

    This remains an issue for me as well.  Is there any reliable fix?  The console locks up either immediately or within a few minutes when using UR4.

     

  • Same problem.  Console freezes at startup.  Have had it work once.  I uninstalled CU4 from my remote console to have access fpr now.  But cannot access Local DPM Console.  Freezes right after startup.

    • Steve Sievertsen's avatar
      Steve Sievertsen
      Copper Contributor

      So, I think I've found part of the issue and it has to do with MSSQLSvc/SPN's.

       

      I only had 1 of 2 created for the backupserver.

      MSSQLSvc/Server.domain.ext:1433  <-- created but created on SQL Service account not server.

       

      MSSQLSvc/Server.domain.ext

       

      Currently I've deleted the SQL Service SPN and created both under the Server.  Now Console stays open longer, but eventually freezes(1st time through).  Still working on it.

       

       

      • Steve Sievertsen's avatar
        Steve Sievertsen
        Copper Contributor

        Getting tired of DPM.  Uphill battle that never ends.  Between HV, SAN storage, VHDX's, MBS and complete fail on all accounts.  I'm getting Tired.  Just lost another "Storage Drive", shows fine in MBS but DPM 2016 says Pththhth!!!!  Do you have any answers MS?  Console still F'd after CU4 update.

  • Kent Ejdersand's avatar
    Kent Ejdersand
    Copper Contributor

    aavdberg wrote:
    Have installed UR4 and on DPM 2016 and now all the time the console freezes. Local on the dpm vm but also remotely. Have anybody have or seen this problem.

    Yes, I have the same problem.

     

  • When I start local or remote DPM console it freezes for a couple of seconds but after than it will work for a couple of hours whithout big problems

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