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aavdberg's avatar
aavdberg
MVP
Oct 31, 2017

DPM 2016 UR4 console freezes all the time

Have installed UR4 and on DPM 2016 and now all the time the console freezes. Local on the dpm vm but also remotely. Have anybody have or seen this problem.
Corbett_Enders's avatar
Corbett_Enders
Copper Contributor
Feb 01, 2018

Same here. Attempting to uninstall UR4 from a Remote Admin console to see if I can at least make UR2 functional on that box while leaving UR4 on the main DPM server.

 

I can confirm that having a remote admin console that is only running UR2 appears to be working fine.

Stephen Sievertsen's avatar
Stephen Sievertsen
Copper Contributor
Apr 19, 2018

May help some of you.

https://partnersupport.microsoft.com/en-us/par_servplat/forum/par_sysserv/dpm-2016-console-crashes/b1e0e3a0-b36c-4ea6-bec3-fa173f5cc3b0

 

Check your files as Balboa41 about halfway down posts.

  • Stephen Sievertsen's avatar
    Stephen Sievertsen
    Copper Contributor
    Apr 19, 2018

    Still fighting the issue.  Though the above gave me control for about an hour at a time.  DPM CP is much more responsive during this period.

    • Ben Weston's avatar
      Ben Weston
      Copper Contributor
      Apr 20, 2018

      Hey guys,

       

      Been battling the same issue but I've also seen threads like this for earlier updates, so not completely convinced issues are UR4 related, or just something that hits the DPM database after a while.

       

      I have today found the following very useful and clear page regarding the reindexing of DPM, which is something we've never previously done. Our database was heavily fragmented, so will did a full offline reindex.

       

      https://blogs.technet.microsoft.com/dpm/2015/03/31/dpmdb-maintenance-part-2-identifying-and-dealing-with-fragmentation-in-your-dpmdb/

       

      Since doing this, I've used the console for a while without any noticeable freezing - before it was freezing pretty much every time I tried to look at something new or configure anything.

       

      Might just be luck so far, or might just be our situation, but definitely something to check (and no harm in doing it - though take a manual DB backup first of course!).

       

      Ben

       

       

      • Steve Sievertsen's avatar
        Steve Sievertsen
        Copper Contributor
        Jun 14, 2018

        So, I didn't get it in my Windows Updates though I am set for other software.  But I've also always looked up CU5 instead of RU5.  April 2018.  I've installed and though console "gets busy/freezes", so far it comes back.

         

        https://support.microsoft.com/en-us/help/4090835/update-rollup-5-for-system-center-2016-data-protection-manager

         

        I applied this to a 2016 DC Server, DPM 2016 CU4 applied server.  Hope it helps.

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