Surface Hub 2S Lacking Teams Shortcut

Question

We recently got a Surface Hub 2S, and while testing and exploring its features, I noticed that Teams is missing from the dashboard's shortcuts as well from the applications list.&nbsp; The only way that I can find and open Teams is by searching it in the applications store and launching it from there.&nbsp; Is there a way to add Teams as a shortcut and have it display in the applications list in the Surface dashboard?

cezarcretu · Answer

fcolavar&nbsp;
&nbsp;
The process to deploy Teams is here:&nbsp;https://docs.microsoft.com/en-us/microsoftteams/teams-surface-hub
&nbsp;
Thanks,
Cezar

fcolavar · Answer

cezarcretu&nbsp;Thank you for your suggestion.&nbsp; We tried that yesterday and kept getting a provisioning error message 0x800700b7.

cezarcretu · Answer

fcolavar seems like you already have the provisioning package applied. Try removing the old one and add it again.

fcolavar · Answer

cezarcretu&nbsp;Yes, it looks like the package was applied.&nbsp; After applying it I looked to see if there were available updates, and after the Surface rebooted from doing a quick update, the Teams app appeared on the dashboard.&nbsp; After a while it goes away, and the Skype app is in its place.&nbsp; After a reboot Teams shows up again but is again replaced by Skype.&nbsp; We're still in the process of acquiring the Surface Hub licensing, so I'm not sure if that's causing these strange things to happen.

cezarcretu · Answer

Then you probably installed TeamsMode1 (Teams primary, Skype available). Also, if Teams is new in the organization, make sure that you have all the IPs and URLs whitelisted (https://docs.microsoft.com/en-us/office365/enterprise/urls-and-ip-address-ranges#skype-for-business-online-and-microsoft-teams)

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Surface Hub 2S Lacking Teams Shortcut

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