Forum Discussion

Copper Contributor

Oct 03, 2019

Surface Hub 2S Lacking Teams Shortcut

We recently got a Surface Hub 2S, and while testing and exploring its features, I noticed that Teams is missing from the dashboard's shortcuts as well from the applications list. The only way that I...

cezarcretu

Microsoft

Oct 03, 2019

fcolavar

The process to deploy Teams is here: https://docs.microsoft.com/en-us/microsoftteams/teams-surface-hub

Thanks,

Cezar

fcolavar
Copper Contributor
Oct 03, 2019
cezarcretu Thank you for your suggestion. We tried that yesterday and kept getting a provisioning error message 0x800700b7.
- cezarcretu
  Microsoft
  Oct 03, 2019
  fcolavar seems like you already have the provisioning package applied. Try removing the old one and add it again.
  - fcolavar
    Copper Contributor
    Oct 08, 2019
    cezarcretu Yes, it looks like the package was applied. After applying it I looked to see if there were available updates, and after the Surface rebooted from doing a quick update, the Teams app appeared on the dashboard. After a while it goes away, and the Skype app is in its place. After a reboot Teams shows up again but is again replaced by Skype. We're still in the process of acquiring the Surface Hub licensing, so I'm not sure if that's causing these strange things to happen.