Forum Discussion

SGuthrie's avatar
SGuthrie
Copper Contributor
Feb 12, 2020

Teams Mode 2 - Infinite Reboot Cycle

We just installed a new Surface Hub 2 in the environment, ran all the Windows Updates and then proceeded to follow the following article  https://docs.microsoft.com/en-us/MicrosoftTeams/teams-surfac...
cezarcretu's avatar
cezarcretu
Icon for Microsoft rankMicrosoft
Apr 29, 2020

SGuthrie I agree with you, just providing this option here as it might help a few.

 

Best regards,

Cezar

SGuthrie's avatar
SGuthrie
Copper Contributor
Jul 01, 2020

cezarcretu has this been resolved yet or still a known issue?  It's been another two months since anything on this thread.  Also seeing another issue that another has which I posted on over here - https://techcommunity.microsoft.com/t5/surface-hub/surface-hub-2-your-device-needs-an-update-restarting-to-finish/m-p/1501295#M1490  Seems the Surface Hub2 is in need of an update.  For such an expensive device, you'd think it would get some attention.

  • cezarcretu's avatar
    cezarcretu
    Icon for Microsoft rankMicrosoft
    Jul 01, 2020

    Hello SGuthrie 

     

    We do have a fix for this which will be released with the next major OS update. There is no ETA on this just yet but it's not very far away.

    For the time being, you can use one of the workarounds: use TeamsMode1 instead or push the TeamsMode2 configuration through MDM. 

     

    Thank you,

    Cezar