Forum Discussion
Teams Mode 2 - Infinite Reboot Cycle
Microsoft
Once the device is reset, you can push the .ppkg file through MDM as the issue doesn't reproduce in this way (https://docs.microsoft.com/en-us/MicrosoftTeams/teams-surface-hub#option-2-configure-via-mdm-such-as-intune)
Thank you,
Cezar
cezarcretu that assumes someone has MDM in place like InTune. Microsoft cannot make that assumption, they need to fix the issue so that it can be installed via the USB which is the easiest way.
- cezarcretu
SGuthrie I agree with you, just providing this option here as it might help a few.
Best regards,
Cezar
cezarcretu has this been resolved yet or still a known issue? It's been another two months since anything on this thread. Also seeing another issue that another has which I posted on over here - https://techcommunity.microsoft.com/t5/surface-hub/surface-hub-2-your-device-needs-an-update-restarting-to-finish/m-p/1501295#M1490 Seems the Surface Hub2 is in need of an update. For such an expensive device, you'd think it would get some attention.
- cezarcretu
Hello SGuthrie
We do have a fix for this which will be released with the next major OS update. There is no ETA on this just yet but it's not very far away.
For the time being, you can use one of the workarounds: use TeamsMode1 instead or push the TeamsMode2 configuration through MDM.
Thank you,
Cezar