Forum Discussion
jemurphy
May 13, 2020Copper Contributor
Logging into a Surface Hub to hold a class using MS Teams remotely from another location.
We are currently trying to see if there is a way to login remotely from an offsite location to a room where we have a surface hub. We currently use MS Teams and Office 365. The goal is to hold a cl...
jemurphy
May 14, 2020Copper Contributor
Daniel Hudson Thank you. We did do something similar. We actually called into the room and had someone in the room pick up the call for the meeting and that worked well. The only issue we encountered is that for some reason one of the hubs we have kept saying it was busy, and promoted me to leave a VM, however it was not. Have you ever experienced that?
Daniel Hudson
May 15, 2020Iron Contributor
So the Hub will show as busy if it's in use (that is to say it's in a session and not on the Welcome screen). I've only had it go to VM when not in a call if someone has turned on Do Not Disturb on the Surface Hub during that session. As Cezar has said, might want to sign into the account on Teams on desktop and just check that it all works as expected.