Forum Discussion
Andrea_Ragadini
Apr 16, 2024Copper Contributor
Help Surface Hub 3 Smart Cam Auto-frame
Hi Everyone, I am new to the Tech Community and I'm reaching out to seek some insights regarding an issue we've encountered with the Surface Hub 3 Smart Cam. We've noticed that when using the cam...
- Apr 17, 2024Hi Andrea,
I could not reproduce this behavior on the Surface Hub 3. However, I have also noticed it on the Surface Hub 2 with MTR-W.
I recommend opening a support case with Microsoft.
https://support.serviceshub.microsoft.com/supportforbusiness/
Joey2K
Apr 17, 2024Copper Contributor
Hi Andrea,
the Smart Cam Automatic framing is turned off by default on Windows 11.
To turn on automatic framing, go to Settings > Bluetooth & devices > Manage Cameras> Surface Hub Smart Camera
Source: https://learn.microsoft.com/en-us/surface-hub/surface-hub-smart-camera#windows-11-desktop-on-surface...
Giuseppe (Joey) Basirico
https://d3mo.de
the Smart Cam Automatic framing is turned off by default on Windows 11.
To turn on automatic framing, go to Settings > Bluetooth & devices > Manage Cameras> Surface Hub Smart Camera
Source: https://learn.microsoft.com/en-us/surface-hub/surface-hub-smart-camera#windows-11-desktop-on-surface...
Giuseppe (Joey) Basirico
https://d3mo.de
Andrea_Ragadini
Apr 17, 2024Copper Contributor
Hi Joey,
The Automatic framing is working as intended on Windows 11.
Altough specifically in the MTR mode of the Surface Hub 3 it doesn't work, the camera displays in the meetings without using the auto-frame feature, it "only" displays the image with the widest FOV.
If you have any other suggestions it would be really welcome.
Thank you again in advance for your help
The Automatic framing is working as intended on Windows 11.
Altough specifically in the MTR mode of the Surface Hub 3 it doesn't work, the camera displays in the meetings without using the auto-frame feature, it "only" displays the image with the widest FOV.
If you have any other suggestions it would be really welcome.
Thank you again in advance for your help