Forum Discussion
Available for the rest of the day?
Hi
Our organisation has recently purchased a Surface Hub 2 which I have set up and seems to work very well. I have an issue though, on the Welcome Screen it says "Available for the rest of the day" even if I add the device to Teams meetings etc. If I go into Teams on the device then I can see the meetings I've booked.
Im sure I must have missed something but I need the device to show when its booked out from the welcome screen.
Thanks in advance!
- cezarcretu
Microsoft
Hello Marklamb67 ,
The welcome screen is synced with Exchange. The calendar information in Teams is handled by the Teams client. I believe that in your case the account is not configured correctly.
You probably know this article already, but make sure you doublecheck the Exchange ActiveSync policy and the CalendarProcessing for any differences. Also, check if the account is not in quarantine.
If everything looks good, please open a support case and an engineer will assist you
Thank you,
Cezar
Is there a powershell command I can run to get the all gthe mailbox properties for examination? That might help in identifying whats not quite right.
- cezarcretu
Hello Marklamb67,
Here you go:
Get-Mailbox hubaccount@contoso.com | Select DisplayName,AccountDisabled,ResourceType,RoomMailboxAccountEnabled,PrimarySmtpAddress
Get-CalendarProcessing hubaccount@contoso.com | Select AddOrganizerToSubject,AutomateProcessing,DeleteComments,DeleteSubject,RemovePrivateProperty
Get-CASMailbox hubaccount@contoso.com | Select -Expand ActiveSyncMailboxPolicy | Get-MobileDeviceMailboxPolicy | Select Name,PasswordEnabled,AllowNonProvisionableDevices
Hope this helps.
Cezar
hi, have the same issue. please let me know if you have the resolution from MSFT. I have moved all our devices to Teams Only mode recently.
