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Marklamb67's avatar
Marklamb67
Copper Contributor
Sep 30, 2020

Available for the rest of the day?

Hi   Our organisation has recently purchased a Surface Hub 2 which I have set up and seems to work very well. I have an issue though, on the Welcome Screen it says "Available for the rest of the da...
cezarcretu's avatar
cezarcretu
Icon for Microsoft rankMicrosoft

Hello Marklamb67 ,

 

The welcome screen is synced with Exchange. The calendar information in Teams is handled by the Teams client. I believe that in your case the account is not configured correctly. 

You probably know this article already, but make sure you doublecheck the Exchange ActiveSync policy and the CalendarProcessing for any differences. Also, check if the account is not in quarantine.

If everything looks good, please open a support case and an engineer will assist you

 

Thank you,

Cezar

Marklamb67's avatar
Marklamb67
Copper Contributor
Oct 01, 2020

cezarcretu 

 

Is there a powershell command I can run to get the all gthe mailbox properties for examination? That might help in identifying whats not quite right.

  • cezarcretu's avatar
    cezarcretu
    Icon for Microsoft rankMicrosoft
    Oct 01, 2020

    Hello Marklamb67,

     

    Here you go:

     

    Get-Mailbox hubaccount@contoso.com | Select DisplayName,AccountDisabled,ResourceType,RoomMailboxAccountEnabled,PrimarySmtpAddress

     

    Get-CalendarProcessing hubaccount@contoso.com | Select AddOrganizerToSubject,AutomateProcessing,DeleteComments,DeleteSubject,RemovePrivateProperty

     

    Get-CASMailbox hubaccount@contoso.com | Select -Expand ActiveSyncMailboxPolicy | Get-MobileDeviceMailboxPolicy | Select Name,PasswordEnabled,AllowNonProvisionableDevices

     

    Hope this helps.

    Cezar

    • Marklamb67's avatar
      Marklamb67
      Copper Contributor
      Oct 02, 2020

      cezarcretu 

       

      Hi Cezar,

       

      Still not displaying on the home screen for some reason.

       

      Results of the scripts:

       

      DisplayName : XXXXXXX
      AccountDisabled : False
      ResourceType : Room
      RoomMailboxAccountEnabled : True
      PrimarySmtpAddress :XXXX@XXXLLP.onmicrosoft.com

       

      AddOrganizerToSubject : False
      AutomateProcessing : AutoAccept
      DeleteComments : False
      DeleteSubject : False
      RemovePrivateProperty : False

       

      Name             PasswordEnabled             AllowNonProvisionableDevices
      ---- --------------- ----------------------------
      SurfaceHubs   False                                  True

       

       

       

      • cezarcretu's avatar
        cezarcretu
        Icon for Microsoft rankMicrosoft
        Oct 05, 2020

        Hello Marklamb67,

         

        Everything looks good. Have you also checked if the account is in quarantine?

        If not, then kindly open a case so we can analyze the logs

         

        Thank you,

        Cezar

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