Forum Discussion

Ian Clarke's avatar
Ian Clarke
Brass Contributor
Feb 14, 2017

Skype CCE and Call Queues

I note that Call Queues are now in preview for Cloud PBX but currently require you to purchase a service number hosted in the cloud. We would like to setup 'hunt' groups for staff who are using CCE to make calls via on-prem SBC and SIP service. Can you give some indication that this is a) on the roadmap and b) timescale. Many thanks.

6 Replies

  • Hi Ian, it is on roadmap , however we don't have firm dates when it will be available. In preview there is no support of CCE of hybrid voice via a Lync 2013/SfB 2015 pool

    • Martin Koenig's avatar
      Martin Koenig
      Copper Contributor

      Hi Nikolay,

       

      any update on this? CCE Support is highly relevant for certain markets ;-)

       

      Best, Martin

      • Nikolay Muravlyannikov's avatar
        Nikolay Muravlyannikov
        Icon for Microsoft rankMicrosoft

        HI Martin, working on the solution. The release date is still under discussion. Hopefully in couple weeks we will be able to be more concrete about the date