Forum Discussion

Brass Contributor

Feb 14, 2017

Skype CCE and Call Queues

I note that Call Queues are now in preview for Cloud PBX but currently require you to purchase a service number hosted in the cloud. We would like to setup 'hunt' groups for staff who are using CCE t...

preview

Skype for Business

Martin Koenig

Copper Contributor

Mar 17, 2017

Hi Nikolay,

any update on this? CCE Support is highly relevant for certain markets ;-)

Best, Martin

Nikolay Muravlyannikov

Microsoft

Mar 17, 2017

HI Martin, working on the solution. The release date is still under discussion. Hopefully in couple weeks we will be able to be more concrete about the date

Greig Sheridan
MVP
Oct 24, 2017
Hi Nikolay,

It's been a while between posts. How goes the progress?

- Greig.
- Nikolay Muravlyannikov
  Microsoft
  Oct 24, 2017
  Hi Greg, we are still working on it. Should be released this year
  - Greig Sheridan
    MVP
    Nov 12, 2017
    Seek and ye shall find! It went GA on the 31st of October:
    
    https://techcommunity.microsoft.com/t5/Skype-for-Business-Blog/Announcing-new-capabilities-in-Auto-Attendant-and-Call-Queue/ba-p/122962
    
    - Greig.