Forum Discussion

Ian Clarke's avatar
Ian Clarke
Brass Contributor
Feb 14, 2017

Skype CCE and Call Queues

I note that Call Queues are now in preview for Cloud PBX but currently require you to purchase a service number hosted in the cloud. We would like to setup 'hunt' groups for staff who are using CCE t...
preview
Skype for Business
Nikolay Muravlyannikov's avatar
Nikolay Muravlyannikov
Icon for Microsoft rankMicrosoft
Feb 14, 2017

Hi Ian, it is on roadmap , however we don't have firm dates when it will be available. In preview there is no support of CCE of hybrid voice via a Lync 2013/SfB 2015 pool

Martin Koenig's avatar
Martin Koenig
Copper Contributor
Mar 17, 2017

Hi Nikolay,

 

any update on this? CCE Support is highly relevant for certain markets ;-)

 

Best, Martin

  • Nikolay Muravlyannikov's avatar
    Nikolay Muravlyannikov
    Icon for Microsoft rankMicrosoft
    Mar 17, 2017

    HI Martin, working on the solution. The release date is still under discussion. Hopefully in couple weeks we will be able to be more concrete about the date

    • Greig Sheridan's avatar
      Greig Sheridan
      MVP
      Oct 24, 2017

      Hi Nikolay,

       

      It's been a while between posts. How goes the progress?

       

       

      - Greig.

      • Nikolay Muravlyannikov's avatar
        Nikolay Muravlyannikov
        Icon for Microsoft rankMicrosoft
        Oct 24, 2017

        Hi Greg, we are still working on it. Should be released this year