Forum Discussion
Skype is showing incorrect offline days information
Have noticed recently that Skype is showing very big numbers of offline days for offline users when i do search, although i know that given users were only offline for a few days or weeks. But it often shows 60-90 days. Wonder why is this happening. I'm not 100% sure, but this users might also be using Teams, so maybe it somehow gets confused.
Hi Oleg,
I have came across this issue several times with on-premise deployments, it is fixable on-premise with a server update and Microsoft is looking into the issue (if you are unlucky enough to experience this in Skype for Business Online).
https://support.microsoft.com/en-us/help/3056287/lastactive-attribute-provides-inaccurate-information-about-a-user-s-st
Thanks
Barry
10 Replies
We also see this fairly often. A user that has not been online in 4 days is showing as offline for 416 days. It's kind of ridiculous that this issue still hasn't been fixed. I have seen this for the last 3 years intermittently.
- Given how they push Teams, i doubt they will fix such issues for Skype.
Hi Oleg,
I have came across this issue several times with on-premise deployments, it is fixable on-premise with a server update and Microsoft is looking into the issue (if you are unlucky enough to experience this in Skype for Business Online).
https://support.microsoft.com/en-us/help/3056287/lastactive-attribute-provides-inaccurate-information-about-a-user-s-st
Thanks
Barry
This is an online version. Thanks for the link. Last updated a year ago. I think it can be considered as dead case then..
If it's online then I'd suggest raising a support case with Microsoft as there may be a fix but not applied to your tenant. If you advise them that you are experiencing the issue it will at least flag it up that you are experiencing it.
