Forum Discussion
Skype is showing incorrect offline days information
Hi Oleg,
I have came across this issue several times with on-premise deployments, it is fixable on-premise with a server update and Microsoft is looking into the issue (if you are unlucky enough to experience this in Skype for Business Online).
https://support.microsoft.com/en-us/help/3056287/lastactive-attribute-provides-inaccurate-information-about-a-user-s-st
Thanks
Barry
Hi Oleg,
I have came across this issue several times with on-premise deployments, it is fixable on-premise with a server update and Microsoft is looking into the issue (if you are unlucky enough to experience this in Skype for Business Online).
https://support.microsoft.com/en-us/help/3056287/lastactive-attribute-provides-inaccurate-information-about-a-user-s-st
Thanks
Barry
This is an online version. Thanks for the link. Last updated a year ago. I think it can be considered as dead case then..
If it's online then I'd suggest raising a support case with Microsoft as there may be a fix but not applied to your tenant. If you advise them that you are experiencing the issue it will at least flag it up that you are experiencing it.
Just wasted an hour on call. Support says it was fixed (so the article was not updated, or support have wrong information). But they say that users might still show wrong information, because something is cached or like that and i can clear their profiles and then see if it happens again. As it only happens with users who are absent for a while (week or so) it would be very hard to test. Say one problematic users gets back next day and i clear his cache and then he won't leave for a year, so i must wait for a year to see if it is fixed now. Yeah.. I have closed the ticket.
