How to Remove Skype for Business
Skype for Business currently installs as a packaged product with Microsoft 365 Business Professional desktop apps. The installation does not install Teams as a part of the Microsoft 365 Business Professional desktop apps. Additionally, Skype for Business has its own installation which is separate from Microsoft 365 Business Professional desktop apps installation. Windows OS: 11 Pro w/ Windows updates. Issues: Users are unable to remove Skype for Business from their desktop by clicking “Uninstall” located on the Windows Start menu. Teams upgrade requires Skype for Business settings to be set manually via the Teams Admin Center. Using the PowerShell command: uninstall-package 'Microsoft Skype for Business MUI (English) 2016' to remove Skype for Business requires NuGet to be manually installed prior to performing a removal task or does not remove the application at all. The odd thing about this is that the system recognizes that a 2016 edition of Skype for Business exists. Note: Microsoft Word reads with the following version number: Microsoft 365 MSO (Version 2508 Build 16.0.19127.20082) 64-bit Granting and then revoking API permissions via Entra Admin center does not separate Skype for Business from the Microsoft 365 Business Professional installation. Uninstalling Microsoft 365 Business Professional desktop apps only removes the Skype for Business app temporarily until reinstallation occurs.
Call made to LyncClient Automation BeginStartConversation, callback not received in certain cases
Hello, I have observed that when I restart Windows and then Lync client after sleep/ hibernate, then sometimes the callback is not invoked Here is my code IAsyncResult ar = LyncClient.GetAutomation().BeginStartConversation(AutomationModalities.InstantMessage, ptcpts, _ModalitySettings, ConversationWindowCreatedCallback, null); ConversationWindowCreatedCallback is not invoked . Sometimes Lync signout- sigin is required to get it working. This issue is observed in a customer environment not in development environment.
Unable to create Skype meetings on delegation even though I have the proper rights on Outlook
Hello, We are facing an issue with one of our infrastructures. Our servers are running Skype 2015 with clients using Skype for Business 2016 on their computers (Don't ask me why, we acquired the clients this way and they don't want to change :D). For 3 users out of more than 3000, we are experiencing problems with Skype delegation through Outlook when trying to schedule Skype meetings. Every time they attempt to create a Skype meeting for the person they have delegated for, they receive an error stating that they do not have the rights to do so... even though they do. We have: Verified the SIP addresses and everything is okay. Deleted and re-created the sharing, but the issue persists. MAPI connection on the Skype clients is functioning correctly. Tested with a new Outlook profile, which worked fine. If anyone has any ideas, I would greatly appreciate it!! Thanks a lot
Skype starts a "busy phone sound and disconnect sound" in the headphones
ello I got a lot of users who are complaining of a "busy phone sound and disconnect sound" playing in a loop in the headphones (jabra, poly or private). Its start most of the time when coming out of standby( some not), returning from homework, connecting to the dock. There is no clear line in it. the only way to stop it is to stop skype app and the skype background process. after restarting skype its gone for a while. There are no outgoing calls in the logs. it just plays the sound without stopping I updated all drivers and firmware of the hardware. All patches are in place. I can not replicate the trigger or the sound. Edition Windows 10 Enterprise Version 20H2 Installed on 1/06/2022 OS build 19042.2364 Experience Windows Feature Experience Pack 120.2212.4190.0 Skype® for Business for Microsoft 365 MSO (Version 2202 Build 16.0.14931.20858) 64-bit I can not replicate the issue. So can't test it on web.skype. I spend a lot of time of disconnecting replugging everything to trigger it or to stop it. Only killing the app and background process wil stop it. and then it does not come back. Until whatever trigger it
Appear offline in Skype for Business
Hello Community, Ever wondered if we can appear Offline in Skype for Business? Well, then you are at the right place. To enable "Appear Offline" add the below registry (create it if not present) [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Office\16.0\Lync] "EnableAppearOffline"=dword:00000001incoming caller ID with Response Group showing number from previous call (PSTN only!)
Dear Community, we are facing a issue since about 11/2021 that incoming calls through RGS showing the false number. users only get the last telephone number from the previous call with new calls. all log files (like reporting database, or local s4b logs) are showing correct telephone numbers to the calls. only the S4B Client itself shows the previous caller id on an active call. the "standard" troubleshooting steps are already done (like clearing cache, etc...) - but this does not help. the problem seems similar to following threads: https://docs.microsoft.com/en-us/answers/questions/278753/incoming-caller-id-with-response-group-showing-sam.html https://docs.microsoft.com/en-us/answers/questions/520062/caller-id-issue-when-a-call-is-received-to-a-respo.html does anybody have similar issues...? or better, are there some solutions? overview: S4B 2019 Standard with May 2021 Update Office 365 semi-annual channel (so version 2021) s4b client: 16.0.13801.21148 We will try to update to the latest S4B Server Update (12/2021) because there are many fixes... but there is nothing in the change log which indicates a fix for this issue. Thanks!S4B Client crash when conntected trought celluar connection
hello, i'm having a strange issue with a users notebook, maybe you guys have some tipps for me what we can try. skype for business is crashing (starting, logon, crash) when the notebook is only connected thought celluar connection. if the user is switching e.g to a wlan connection or lan connection skype is starting working again without issues. when the user disconnects from wlan/lan and start again to work with the celluar connection, skype is crashing again. all other applications are working with celluar connection with no issues. we've tried to clear the s4b cache, we have also tried to repair the o365 pro plus installation. of course we also have updated the wwan drivers. Lenovo T15 Gen1 Windows 10, 21H2 O365 ProPlus 2102 (Build 13801.21106) event log entry: Name der fehlerhaften Anwendung: lync.exe, Version: 16.0.13801.21092, Zeitstempel: 0x61b7a503 Name des fehlerhaften Moduls: OLEAUT32.dll, Version: 10.0.19041.985, Zeitstempel: 0xfc8f0d5b Ausnahmecode: 0xc0000005 Fehleroffset: 0x0001cdf2 ID des fehlerhaften Prozesses: 0x337c Startzeit der fehlerhaften Anwendung: 0x01d81750bb744dce Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Microsoft Office\root\Office16\lync.exe Pfad des fehlerhaften Moduls: C:\WINDOWS\System32\OLEAUT32.dll Berichtskennung: 29652811-67c2-4de0-b22c-729613596b8c Vollständiger Name des fehlerhaften Pakets: Anwendungs-ID, die relativ zum fehlerhaften Paket ist:Skype time stamp and name are tiny
So recently in our office the timestamp in the chat window has gotten tiny as well as the senders name. We have uninstalled reinstalled, modified permonitor to system. Scaling, font, window size. nothing is working the time and name stay tiny. this is a full screen image to show you what I am talking about. We have 190 users effected by this and need some answers please!!Skype for bussiness settings not saved in VDI
Hello In my organiztion working with VDI workstations , the settings in the Skype is not saved I tired to save the registry value in this location : HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Office\16.0\Lync HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Office\16.0\Lync HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Lync And folder in this location : AppData\Roaming\Microsoft\Office\16.0\Lync AppData\Roaming\Skype\RootTools AppData\Local\Microsoft\Office\16.0\Lync But is doesn't work , i have also the "Dynamic Environment Manager" but i dont know where is the Setting location saved , the most importent is the Volume that change every logout and login to station Can someone can help my with that , Thanks in advance
