Forum Discussion
PSTN calls drop with-in 15 - 30 mins with Audiocodes SBC
Hi Community,
Recently, I have come across a scenario worth sharing. PSTN calls drops after 15 mins or 30 mins with Audio Codes SBC or Gateway.
This can be related or occur due to numerou...
Great to see someone taking the effort to post to the community with a fix.
Thank you
For anyone needing more step by step instructions,
Login to your AudioCodes
Navigate to Setup > Signalling and Media >Coders and Profiles > IP Profiles and click on your Skype4B IP profile, then click Edit
In the box that pops up, change the Reset SRTP upon re-key setting and click Apply, Then click Save and Yes.
Another thing to be aware of that can commonly cause this is NAT session timers / Firewalls running ALG if you're running through them
Thank you James Arber and thanks for providing more insight on the fix 🙂
