Speed up meeting joins - Application Initialization Module for IIS 7.5
lacking a test environment, I'm curious if anybody has used the Application Initialization Module for IIS on SFB to preload all the apps? Our first joins of the day take quite some time, and this might help. https://www.iis.net/downloads/microsoft/application-initialization I was also told at Ignite that I could increase the settings on the IIS pool so it doesn't garbage collect it so fast. Has anyone else run into longer join times on initial meetings? If so, how did you solve it?(CDR/QoE) data for Call quality performance - reporting trends and details
I am very interested to understand to hear the <pings> out there - you who use the data from Lync or Skype on-prem's QoE database - whether you consume it in it's raw format in the manner of a data scientist, or consume it through a 3rd-party-developed reporting app in the manner of a customer-experience-support analyst / investigator. Is it just me or does the SfBO reporting still leave something to be desired? There is some elementary reporting, but I am not seeing anything that matched Lync/Skype Monitoring Reports. There is a mountain of meta-data in the QoE database. Is that getting left behind? Microsoft did a good job creating simple report-query-templates in the Monitoring Report server that could render 80% of what most Telecom Managers would expect their team to know from a platform. And for the other 20%, ALL the data was simply... available at the customer's disposal (and/or a partner's disposal). For Voice Engineers, Support Analysts, and Service Owners, this was a dream come true. Performance data at our fingertips. Now, with Skype for Business Online, I seem to bottom out on report category / type templates that I am otherwise accustomed to leveraging in the Monitoring Reports. And I hear partners are unable to get access to the Call Analytics API, so this tells me - simply - that in Skype for Business Online, there is some data I am no longer able to access, that I would like to access. @ Microsoft: Are there still developments happening in this space? I would like to see the SfB Online window unlocked for me to get into my QoE data, so that I (or a partner) can render the data in more relative context, with custom filtering. Some of that data can be used to prove Skype is not the root cause of an issue. Next, I would like to also understand the product team's vision of reporting call quality - for calls made in Microsoft Teams. I guess you have a challenge... because the boil-the-ocean expectation is that we will see all platforms (Skype on Prem + Skype Online + Teams...) to be rendered into a one-report-viewing experience. Right? ;-) What is the road map and pending enhancements for CQD and/or Call Analytics, in general? Where / when does Teams sit on that roadmap? And... Will a customer be able to render their own meta-data or be restricted from it?
PSTN calls drop with-in 15 - 30 mins with Audiocodes SBC
Hi Community, Recently, I have come across a scenario worth sharing. PSTN calls drops after 15 mins or 30 mins with Audio Codes SBC or Gateway. This can be related or occur due to numerous reason, however if everything is in place (Network to Configuration) and still the call fails, then you can try the below and if it makes the difference. User makes PSTN call > the flow and connectivity is established > after 15 or 30 mins you see BYE message generated resulting in call drop. changing/modifying the "RTCPActiveCalls" and "EnableSessionTimer" may help or simple does't make any difference. Upon isolation, found that issue is mostly triggered due to a setting in Audio Codes S.B.C "Reset SRTP Upon Re-Key" is enabled (usually disabled by default) By going in to the IP profiles > disabling the setting in AudioCodes the issue was resolved and calls no longer were dropped. P.S - This solution may or may not help you (no harm in trying), But its best recommended to contact support and take assistance if needed 🙂
Skype For Business - Monitor Infrastructure
May be an easy one for you guys. I'm looking for best practice, and advice on monitoring our Skype Infrastructure. We have SFB 2016 on premise. At the moment other than monitoring the topology via the control panel I am unsure as the best way to manage the infrastrucutre. It tends to be more of a reactive environment rather than pro-active. Usually an issue will be reported via our helpdesk which will alert ourselves to a problem. Can you reccomend the best way to monitor : Servers within the environment Services that need to be monitored. (What services) SIP etc Would we be best buying a monitoring tool? Would we be best carrying out an hour a week to carry out manual checks? (hopefully this isn't the case). Any advice would be greatly appreciated
Skype for Business Server 2015 - Web App Error
Hello, The following diagram is essentially the design of our SfB 2015 deployment. The only major difference is that FE 2 is at a field site connected to the head office via an IPSEC VPN. Is connection to the HTTP RP, the Edge and the FE 1 server is across that VPN. We have a user that resides on FE Server 2. When he send out meeting requests to external (to the organization) users and they try to connect to the meeting using the Web App, we get the following error. I have tried to validate that everything from the external web proxy is correct and as far as I can tell it is. I have already run the installer on the FE hoping that would solve the issue but not a chance. At this point I am not sure where to turn. Any users that are on FE1 that do the same thing, that process works 100%. Any advise would be appreciated. Thanks Daleauthentication issue??
Hi All I am not great with S4B so i am hoping for a little help. One of my clients is trying to set up a skype meeting on behalf of another account... he apparently has the correct permissions but gets an error stating that the user accounts in outlook and S$B do not match. i have taken a look and SIP and SMTP adresses for both users are ok. the only difference i can see is that 1 account is homed in Azure AD and the other on Windows Server AD.... how can i resolve this issue...
Skype for Business online connectivity issue
Hi All, I would just like to know if we have a tool that we can use to test our Skype for business connectivity issue. I normally check the status through Teams but i do not understand what should be the acceptable Jitter and round trip result. Please see attached sample. I would really appreciate if you could give me some advise on how we can optimise/stabilise our Skype for business connectivity. Looking forward to receive your expert opinions William
Music on Powerpoint slide continues to play after other content shared
Anyone ever experienced this or know anything about it? In several meetings, presenter is sharing a powerpoint slide with music (the only slide in the deck with music), then moves on from the slide to a new slide but music continues to play for some participants. thanks, Larry
Call queue-Transferring calls to a Sfb user not working
Transferring calls to a Sfb user, when received from a call queue for hybrid users (PSTN on prem), is not working since this week. Anyone experiencing this behavior? "The call couldn't be transferred. Call was no transferred because there was a problem with the calling service" Calling directly SIP user- transferring works. I'm am fully online with PSTN and DID from MS and transferring from the call queue is working for me, this behavior is only for users who have DID and PSTN on prem. I opened a ticket with MS
