Forum Discussion
PSTN callers can't hear us
1. Teams Only organization w/Phone System/Calling Plans 2. Polycom VVX VoIP phones (latest SfB online certified firmware) When someone calls in, the Polycom phones and Teams apps that are logged...
MTSBob running into similar issue, did you come to any resolution?
It's been an ongoing nightmare, tbh. For those clients of mine who chose to *not* dump MS Phone System as a result of this, they instead have abandoned the Polycom VVX 3PIP phones and bought Poly CCX native Teams desk phones. Things are slightly better, but they all still have call drop issues routinely, issues with 2 way audio, and issues placing calls on hold that can not be retrieved. I'm right at this moment have a case open that's going around in circles and getting nowhere as usual.