Forum Discussion

Khoon Yong Chua's avatar
Khoon Yong Chua
Brass Contributor
Jan 23, 2017

Auto Attendant in Cloud PBX

hi,

 

I just got enrolled into the skype preview for orgAA, however I couldn't find any new service number in my country which is Singapore.  What must I do to get it, please help.

 

Btw, I had CCE setup with SIP Trunking to my local Telco, with a few phone numbers.  Phone calls between PSTN and SFB Online user is working for me.

 

Thank you.

Cloud PBX

7 Replies

  • nomorephones's avatar
    nomorephones
    Icon for Microsoft rankMicrosoft
    Jan 23, 2017

    Yup, we're aware of this one.  Essentially numbers are still available but some countries we protect availability of more tightly as it's the same resource we use for PSTN Conferencing dial-in numbers.  Anyway, I've confirmed with the preview support team that you can open a ticket with them (skypepreview.com) and they'll transact the back-end work to get you going.

     

    Thanks so much for participating in preview - sorry for the hassle....

    Jamie

    • Khoon Yong Chua's avatar
      Khoon Yong Chua
      Brass Contributor
      Jan 23, 2017

      Dear Jamie,

       

      No worry and thank you for the quick response, would raise a ticket to get the service number.  Would Microsoft bill us for any call charges for the usage of the service number?

       

      Best regards.

      • nomorephones's avatar
        nomorephones
        Icon for Microsoft rankMicrosoft
        Jan 23, 2017

        Unfortunately calls to toll-free numbers are still charged during Preview.  As such you'll need to have a PSTN Consumption account configured.