Forum Discussion

Brass Contributor

Jan 23, 2017

Auto Attendant in Cloud PBX

hi, I just got enrolled into the skype preview for orgAA, however I couldn't find any new service number in my country which is Singapore. What must I do to get it, please help. Btw, I had C...

Cloud PBX

nomorephones

Microsoft

Jan 23, 2017

Yup, we're aware of this one. Essentially numbers are still available but some countries we protect availability of more tightly as it's the same resource we use for PSTN Conferencing dial-in numbers. Anyway, I've confirmed with the preview support team that you can open a ticket with them (skypepreview.com) and they'll transact the back-end work to get you going.

Thanks so much for participating in preview - sorry for the hassle....

Jamie

Khoon Yong Chua
Brass Contributor
Jan 23, 2017
Dear Jamie,

No worry and thank you for the quick response, would raise a ticket to get the service number. Would Microsoft bill us for any call charges for the usage of the service number?

Best regards.
- nomorephones
  Microsoft
  Jan 23, 2017
  Unfortunately calls to toll-free numbers are still charged during Preview. As such you'll need to have a PSTN Consumption account configured.
  - Khoon Yong Chua
    Brass Contributor
    Jan 23, 2017
    hi Jamie,
    
    What is PSTN Consumption account?
    Thanks.