Forum Discussion

Brass Contributor

Jan 23, 2017

Auto Attendant in Cloud PBX

hi, I just got enrolled into the skype preview for orgAA, however I couldn't find any new service number in my country which is Singapore. What must I do to get it, please help. Btw, I had C...

Cloud PBX

Khoon Yong Chua

Brass Contributor

Jan 23, 2017

Dear Jamie,

No worry and thank you for the quick response, would raise a ticket to get the service number. Would Microsoft bill us for any call charges for the usage of the service number?

Best regards.

nomorephones

Microsoft

Jan 23, 2017

Unfortunately calls to toll-free numbers are still charged during Preview. As such you'll need to have a PSTN Consumption account configured.

Khoon Yong Chua
Brass Contributor
Jan 23, 2017
hi Jamie,

What is PSTN Consumption account?
Thanks.
- nomorephones
  Microsoft
  Jan 24, 2017
  A PSTN Consumption account is used with Toll Free Service Numbers that can be assigned to the Organizational Auto Attendant & Call Queues. You can also get Toll service numbers as well where the cost to call those numbers is picked up by the caller. The numbers are available at no cost but for Toll Free the cost to call those numbers is charged back to your PSTN Consumption account.
  - Khoon Yong Chua
    Brass Contributor
    Jan 24, 2017
    Thank you Jamie for the explanation, I understand better now. Already issue a pre-release bug report and waiting for the service number.