Forum Discussion
Audio Conferencing Questions
The company I work for is starting a Proof of Concept of Skype for Business and I have a few questions.
1. When I join a meeting, it gives me the option to have it ring one of the numbers associated with my Active Directory account or the ability to call a different number – including an international number. Is this capability only because we are currently trialing the E5 license? Or would this capability be there even with the Audio Conferencing subscription?
2. Aside from the Audio Conferencing subscription, are there any per-call costs for this feature? I note that I can request a call-back on even an international number (i.e. a US one). We do not plan to offer toll-free numbers.
3. I also notice that participants in calls (who do not have the E5 license) also receive an option to be dialed in to the call. Will this stay?
I’ve found this article, which would imply this will go away from 30 June? If it does, how will we associate a caller with someone who has launched the Skype meeting via a web interface?
https://na01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdocs.microsoft.com%2Fen-gb%2FSkypeForBusiness%2Faccessibility-and-regulatory%2Fcomplimentary-dial-out-period%3Fui%3Den-US%26rs%3Den-GB%26ad%3DGB&data=02%7C01%7Cjowarden%40microsoft.com%7Cffb518b245594422652408d5590d0d0b%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C636512834952069370&sdata=0b8ibKdEd2uDKW1accGEa6IA7iIMtpr7SfS12pek28c%3D&reserved=0
7 Replies
1) You'd get it with the PSTN Conferencing stand alone license, but you may need to add Communications Credits to dial out to International Numbers if I recall.
2) It's all included for dial-in. Dial out may cost and that's where Communications Credits come in: https://docs.microsoft.com/en-us/SkypeForBusiness/skype-for-business-and-microsoft-teams-add-on-licensing/what-are-communications-credits
3) If it works now, and those users don't have E5. It should stay.
The complimentary dial out will expire, and you'll need the credits as explained above in the link. Users using the Web App can authenticate if they need to.
When you say PSTN conferencing do you mean the audio conferencing add-on or are these 2 totally separate solutions?
If we did not have any calling credits loaded would people dialing into the conference or using the dial-out feature be presented with toll-free numbers or international dialing numbers? I am looking at this from a user experience standpoint. If we had the those numbers available, but they couldn't ring them, it wouldn't look good and would put unnecessary calls into our helpdesk.
- Yes audio conferencing, I used the wrong term there. Without communications credits, you could not utilize toll-free. However, the inbound International numbers would always be there at no cost to you. Only dialing out to an international phone would require communications credits.
