Forum Discussion
Audio Conferencing Questions
1) You'd get it with the PSTN Conferencing stand alone license, but you may need to add Communications Credits to dial out to International Numbers if I recall.
2) It's all included for dial-in. Dial out may cost and that's where Communications Credits come in: https://docs.microsoft.com/en-us/SkypeForBusiness/skype-for-business-and-microsoft-teams-add-on-licensing/what-are-communications-credits
3) If it works now, and those users don't have E5. It should stay.
The complimentary dial out will expire, and you'll need the credits as explained above in the link. Users using the Web App can authenticate if they need to.
When you say PSTN conferencing do you mean the audio conferencing add-on or are these 2 totally separate solutions?
If we did not have any calling credits loaded would people dialing into the conference or using the dial-out feature be presented with toll-free numbers or international dialing numbers? I am looking at this from a user experience standpoint. If we had the those numbers available, but they couldn't ring them, it wouldn't look good and would put unnecessary calls into our helpdesk.
- Yes audio conferencing, I used the wrong term there. Without communications credits, you could not utilize toll-free. However, the inbound International numbers would always be there at no cost to you. Only dialing out to an international phone would require communications credits.
Thanks for your help with this. Would the toll-free numbers be suppressed though from the end users list of calling number options? I don't want the toll-free numbers to be available from the list of options for the users even though they couldn't use them (because we wouldn't have any calling credits loaded).
