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Dale Christian's avatar
Dale Christian
Brass Contributor
Sep 22, 2016

Black bars not hiding in PowerPoint presentation mode

Normally, when presenting an uploaded PPT deck, putting it into full screen mode shows the black bars with controls on the top and bottom of the screen for a few seconds, and then the controls auto-hide.  In the last couple of weeks, the auto-hide has stopped working, so that black bars overlay a chunk of the presentation forever.  Anyone else experienced this and have any suggestions?

6 Replies

  • Hi Dale - I assume you already tried to unpin it using the little icon that looks like the push-pin?  If that is clicked, it will pin the black bar & not hide.  However, if you click it again, it will unpin the black bar and will hide until you hover back over it.  Have a try.  If that doesn't work, you'll want to contact support as that's not the anticipated behavior.  Thanks!

    • Dale Christian's avatar
      Dale Christian
      Brass Contributor

      Thank you Laurie.  I went to test this and after two weeks it's spontaneously working again.  Go figure. 

      However, I don't see the push-pin on that screen.  I've attached a screen shot.

       

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